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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      51% would recommend to a friend

      (42,065 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      42K reviews
      1.0
      Feb 4, 2011

      Decent pay but they only care about your sales...

      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is pretty good considering you do not need a degree

      Cons

      Management does not care about you in any way. If you are not hitting your numbers EVERY month you are threatened with your job. it seems like every month AT&T finds something new to grade you on so there are more opportunities to fail. I have worked for them for over 5 years and my commotions have gone down every year even though I produce more every year (I am a top performer in both store and market). Very difficult to get promoted if someone in management doesn't really like you.

      2.0
      Feb 3, 2011

      The incentives just aren't there

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      When you remove all of the hype, the products and services really are among the best in the industry. This is forward-thinking company, and the job is never monotonous or stale. The training is solid, progressive and on-going. They give you the opportunity to achieve your goals.

      Cons

      If you do achieve your goals, they keep raising the quotas without adjusting the payout, so even if you generate significant year-over-year growth, your income level will remain flat. The incentive to keep over-producing is simply to keep your job, not to recieve a financial benefit. This has resulted in some very questionalbe sales tacticts. This is perpetuated by the fact that the pay is among the lowest of its competitors. The hours are terrible, and they do not foster a work-life balance. The expectation is that you put work needs ahead of family needs, and you are met with suspicion and consequences for taking time. Promotions are rare, are very politcal and are not necessarily merit-based.

      Viewing 41884 - 41886 of 42,065 Reviews
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      ReviewsAT&T reviews

      Glassdoor has 46,489 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.