AT&T reviews

3.3

52% would recommend to a friend

(42,062 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
2.0
May 19, 2010

Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a nice amount of time off when you begin, and if you get the right management, the job can be bearable.

Cons

First, as with most larger corporations, you are a number. Unfortunately, that is where the culture of corporate America has gone.

2.0
May 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Good Pay for what you do, even though you take the brunt of complaints from customers. Great benefits for the time being. Let us hope the health care reform doesn't ruin that.

Cons

Having to deal with customers constantly complaining to you and not having support from your management. Definite good ol' boys way of promoting in the company. AT&T as a company will constantly ask you to do more and more and continually cuts your pay as they ask for more. You will also always be told to do more, and never get recognition for what you have done. It is the "we do not care what you did for us last month, what have you done for us lately"?

3.0
May 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Descent hourly wages, ability to spend time with new devices, mostly friendly sales staff and sometime descent commissions available, depending on the time of year.

Cons

Constantly changing commission structure, management not held accountable for knowing the products that are offered, Management not held to any attendance policy, inability to really develop "you're own" sales presentation without being "talked to" about it.

Viewing 41956 - 41958 of 42,062 Reviews

Glassdoor has 46,483 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.