AT&T reviews

3.3

52% would recommend to a friend

(42,055 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Apr 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Strong competitor, innovative products, fast paced, generally friendly environment. Co-workers are some of brightest around.

Cons

Company has become more hierarchical which inhibits communication. Now that the landline side of ATT has morphed some of its functions and systems into the wireless/mobility side - Turfism is on the rise. ATT/old school leadership operates as "good old boys network". Sharing is better among those who grew up on the wireless side of the company. Everyone needs to learn to play in the same sandbox better.

2.0
Dec 28, 2008
Recommend
CEO approval
Business Outlook

Pros

An international company which has dedicated and customer focused employees which tried to make the company work despite the flawed senior management.

Cons

* The "quarterly contract extensions": the quarterly knee jerk reaction to missed numbers by culling the herd. I understand the need to cut costs when needed but have a plan and a vision so that management make guided decisions where to cut cost and if needed staff. It makes it also possible to explain to people why they have been let go instead of being a percentage. * Simplistic and metrics driven view of the world: one of the former SVP referred to Europe as a whole as "just another state" which completely ignored the fact that AT&T is not a well known mass market incumbent but a the expensive premium brand and customers expect something more than a call center and customer number.. * forced distributions

1.0
Nov 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Stability, company has been around for 100+ years. Very deep pockets. Spends a ton of money, just not on their employees.

Cons

This company has an ancient segregated way of thinking. The "good olé boy" mentality is alive and I do not recommend working here. I'm dissapointed in the lack of African Americans being considered for leadership positions, specifically in the network organizations (C&E, NP&E, Labs etc). As a level 1 manager in the wireless network build dept, there are zero African Americans in level 2 or above management roles in Northern California. This region produces a boat load of revenue for the company. I've even seen non employee contract staff given leadership positions over qualified African Americans with years of company experience. What it boils down to is if you enjoy being discriminated against because of the color of your skin no matter how hard you work this place is perfect for you, NOT!!!!

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