AT&T reviews

The reality of the program: - At least 50% of your cohort that you enter with will quit/be fired within 120 days. - As part of a new "convergence" concept, AT&T slashed $17,000 from everybody's salary as they were about to enter the field. Sellers were also not given a choice on if they wanted to enroll in this program, but were forced to. - It's hard. 65+ calls a day, every day, for months. No way around it, you need to have serious grit to make it through. - The program does not do a good job of setting you up for success in the field - HUGE emphasis on door-to-door sales, which is a hilarious waste of time and not what anyone signs up for. - Program isn’t built for people to learn, but survive - Awful communication in upper-management - You have to pay to park, and the lot is still 10 minutes away from HQ - Success is heavily dependent on your market - If you take PTO or are sick, you are still responsible for making up your activity quota upon your return (a completely made-up, arbitrary number) - It's incredibly demoralizing watching the happiness drain from your friends' faces each day until eventually, their desk becomes empty - While some are great, some other managers are terrible and will actively push to get you removed for subjective reasons. Bottom line, if your manager doesn’t like you, start sending out those resumes. - Your preferred placement is not guaranteed - You will quickly realize why the program brings in 40+ new sellers every single month

Decisions get made without regard for situational difficulties. I had customers who completely abandoned markets due to some of these decisions, resulting in no revenue going forward. These were good customers who paid an ever- increasing bill, month in and month out, on time for years. If you are too vocal these kinds of things, it will reflect negatively on you even though you’re just doing whatever you can to keep your billed revenue numbers up. Despite all of this, I still worked very hard to make sure I was doing everything I could to succeed. My last year there, 55-60 hour weeks were becoming normal, but I was selling and ended at over 150% NSR. I had what I thought was a pretty good start to 2023, but was laid off after 1Q23. Sad end to an almost 30 year career there.