AT&T reviews

3.3

52% would recommend to a friend

(42,017 total reviews)
avatar

John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Oct 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to move up. Great compensation. Nice amenities being located in the AT&T discovery district.

Cons

Employee pays for parking downtown Dallas, most have to ride a shuttle from parking garage to office building Return to office policy requires 3-5 days in office Corporate politics tend can be a distracting factor Overcrowded office floors due to main hubs being Dallas and Atlanta as of 2023

1.0
Sep 21, 2023

Avoid it

Recommend
CEO approval
Business Outlook

Pros

Inbound calls so you don't have to find leads

Cons

The biggest con is the fact that they give you an extremely hard to reach quota when you have so much fraud coming in. They'll blame the sellers and say they aren't doing enough when most calls are fraud or customer support. If you don't hit your numbers (the bare minimum is 100%), then they will put you on a performance plan that is impossible to actually complete in order to say they gave you a fighting chance when, in all actuality, they're planning on firing you no matter how hard you work or how bad the calls are. My numbers increased while still on the plan and was still let go. AVOID AT&T THEY ONLY CARE ABOUT MONEY AND SEE YOU AS A $ SIGN.

2.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

You'll receive a paycheck provided you're not asked to leave or being kicked out.

Cons

One of the challenges I observed was the frequent staff reductions. The company underwent multiple rounds of layoffs, which created an atmosphere of uncertainty. Additionally, there were efforts to establish working hubs, requiring employees to relocate. Unfortunately, the process appeared disorganized, leading to confusion and frustration among many. Another concern I encountered was the decision to bring employees back to the office. While the idea of working hubs was introduced, the implementation seemed uneven, resulting in some employees being asked to relocate to locations like Dallas. This inconsistency contributed to disruptions within the company. The departure of talented individuals due to the aforementioned challenges was noticeable. Valuable colleagues with vast knowledge and experience chose to leave the company. This turnover, combined with the apparent lack of a clear plan, had a negative impact on the overall environment. There is not only a staff reduction but just overall no perks, no good benefits.. the theme is "get more but give less"

Viewing 67 - 69 of 42,017 Reviews

Glassdoor has 46,432 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.