Ability Network reviews

2.9

40% would recommend to a friend

(173 total reviews)

Bud Meadows

66% approve of CEO

42% positive business outlook

Ability Network has an employee rating of 2.9 out of 5 stars, based on 173 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ability Network employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

173 reviews
1.0
Feb 13, 2018

Miserable place to work

Recommend
CEO approval
Business Outlook

Pros

Some really good people work at the company but they are not fully utilized to their potential. The main pros were the free fruit and soda.

Cons

The company is full of micro-managers. They do not let employees make decisions or really do anything. It made it very hard to execute on anything making it a very frustrating place to be. The leadership team does not provide direction or make decisions. Their is no clear corporate strategy except to buy other smaller companies to help with revenue. Sales and Marketing are not aligned and spin their wheels trying to make things happen. Leadership plays favorites and if you are not on their good side forget it. I saw many unfair things happen to good people when I was there because the boss did not like them. Also for a company that has thousands of customers they do not focus on the customer at all. The customer is the last thing leadership cares about and they are the only reason the company is in business. The marketing department is miserable and has such high turnover and cannot keep any good people there. The division between the Tampa office and MN office is awful. The cultures do not work well together, at all.

5.0
Feb 11, 2018

sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping healthcare simplify complexity is a higher purpose

Cons

Need to be performance driven

avatar
Ability Network Response
8y
Thank you for your comments. We have been working hard to build a values-based culture that supports our fast-growing company, as well as invest in talent development and training. We have seen great response to both of these. We appreciate how each of our employees contribute to helping our customers and each other. Thank you for your support.
4.0
Jan 29, 2018

Good Company Overall --Things Heading in the Right Direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is growing at an extremely fast pace. In the last 2.5 years since joining ABILITY, I believe the company has more than doubled in size for both sales and number of employees.

Cons

Company is growing at extremely fast pace (same comment as the pro). Things happen here at a lightning speed and due to this fast pace of growth the processes are not always in place and this can cause chaos. Sometime I feel I am working at a startup but things seem to be getting better. Though the culture at the office is getting much better it still needs improvement.

avatar
Ability Network Response
8y
Thank you for your feedback. ABILITY is a fast growing company and that brings a lot of excitement and opportunity, but it also increases the need for more structured processes. We’ve invested heavily in strengthening our operational and functional areas in the last 18 months and we continue to improve. While we have a strong customer-retention rate, we want to retain all our customers! Plans are underway to continue to strengthen customer retention. I’d welcome your input. IdeaLab, our online employee idea portal, is a great tool to share your ideas. The more we work together to make ABILITY better, the stronger we’ll become. Thanks for your input. I appreciate your thoughtful comments and your support. Mark A. Pulido Chairman & CEO
Viewing 85 - 87 of 173 Reviews

Glassdoor has 186 Ability Network reviews submitted anonymously by Ability Network employees. Read employee reviews and ratings on Glassdoor to decide if Ability Network is right for you.