Academia reviews

3.9

57% would recommend to a friend

(65 total reviews)

Mike Bacon

68% approve of CEO

53% positive business outlook

Academia has an employee rating of 3.9 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Academia employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

65 reviews
2.0
Feb 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Friendly colleagues to work with, open office has a buzzing feel when people are in a positive mood

Cons

VERY sales focused, nobody else matters I was in a few different teams in my time there and all I got was a list of constantly broken promises, then they wondered why I was demotivated. They do not like to put things in writing. I worked in sales but noticed other teams did not get the attention or co-operation they needed. I have never seen a finance team so understaffed. There are zero benefits and commission is poor. Salary is outdated, I'm surprised they get away with giving out poor earnings. People are told they are not allowed to talk about salary as favourites tend to be paid more.

avatar
Academia Response
8y
Thank you for taking the time to write a review. We're always keen to get feedback, so thank you for your input. It is naturally disappointing to read some of your points however, as they seem to be somewhat subjective given the context. We strive to maintain a very transparent environment and something like staff benefits and/or commission is often discussed. For example, some of our benefits include childcare vouchers; gym memberships; flexible working where possible; higher than statutory pension contribution; Health Shield; increased annual leave with long service; life insurance; free breakfast; staff discounts on products and the like. To say we have zero benefits therefore is not correct. In addition to this we love to arrange as many team events as possible - both with our vendors / partners and just as the Academia team. In future, should you be unsure of the benefits, I could only encourage you to seek clarity so that you are able to make full use of them. We ensure as far as possible that everything that should be in writing, is. This could be in the form of a follow up email or letter or even in our policies which are open to all via our central documents folder. I would argue that we are actually quite strong on this point. Again though, if there was any doubt, I would encourage you to ask or seek clarity. As a sales based company, naturally there would be a lot of focus in this area. But to say that we place higher value on one group against another is simply not true. We work hard to be inclusive and ensure that we are one team striving towards the same goals - this is shown in recent staff feedback from surveys as well as the engagement we receive on team initiatives. In addition, when certain teams are offered incentives (such as a specific sales incentive) we try as far as possible to open a similar initiative to other teams. Do we get it right all the time? Of course not. But we are open in our approach and value staff coming forward with their suggestions for improvement. Our salaries are always being looked at as are our benefits and commission structure. People will always want to earn more and we respect that, which is why we complete salary surveys and the like annually. This is done as a senior management team with many people giving input, so there is no room for any favouritism. Staff are promoted on merit - and more often than not through a structured process - so as to ensure the right people are in the right roles. So much so that individuals are encouraged to put forward proposals for areas / roles that they feel meet their career ambitions as well as the company's goals. This has proven to be really positive as well. We do hope that our feedback is seen as constructive as that is the intention. As always, please do feel that you can get in touch with anyone of the management team with any additional feedback or thoughts. Thank you again and we wish you only the best.
4.0
Dec 22, 2017

Good, but changes need to be made.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

company is well established with HP and Apple, they don't use every vendor like most revellers. Masters of 2 rather than jack of all. Staff are nice enough, good family feel to company.

Cons

Commission structure is in line with a new start up company, complicated and always trying to stop people earning more. willingly promoted a known bully to a TL position. Amazed that was allowed to happen. Staff turnover is high, very high. 2 years in and ive seen close to 100 people come and go

avatar
Academia Response
8y
Thank you for your feedback - it's really great to see feedback from a current employee as well! I'm unclear what your figures are based on, but we certainly have not had close on 100 staff come/go over the last two years. We don't even have 100 staff employed so this would be a difficult feat, and in fact, our retention rate is almost 90% - this was based on latest reports. Do people start and/or leave? Yes - this is natural progression and there is bound to be some turnover; but I think you'll understand that there are often reasons both personally and professionally that account for this which we are not always able to share. We work very hard alongside staff to support them on their journey - sometimes this works and other times, for various reasons, it may not be as successful. I would welcome your thoughts on this though, so please do speak to either HR or your line manager. It's always good to understand perceptions and how we can be better at communicating things such as this internally. I would be interested to chat with you regarding 'promoting a known bully' as this is a broad and subjective statement to make - especially given the many ways to raise any potential concerns internally. It's disappointing to read an anonymous quote such as this, as we maintain a very open-door policy and this is a very strong comment to make without necessarily having raised it first internally nor being aware of any current internal process dealing with allegations such as this. Please do speak to either HR or your Line Manager to get clarity on this. We do not stand for bullying in any sense of the word and I can only encourage you to speak up should you be aware of anything untoward in this regard. Whilst we cannot always share details internally in order to maintain confidentiality, you can be very sure that it is dealt with; just possibly not in a way that you may have been made aware of. As with other reviews, our feedback is always meant to be constructive and I hope that this has been of value to you. I can't stress enough the opportunity you have to seek clarity; suggest alternatives (even to things such as commission); and drive change. We're always open to staff giving disruptive ideas as we work towards the same goal - I hope that you will continue to give us feedback and speak up if you feel there is anything we need to be aware of (no matter how big or small that may be). All the best!
2.0
Nov 15, 2017
Recommend
CEO approval
Business Outlook

Pros

The employees on the whole are nice to work with. Good stepping stone company. You'll fast learn how to manage your own workload, as you get little to no help from managers.

Cons

I have never worked anywhere where sexual harassment is more prominent. The directors and managers are constantly flirting with the younger female employees and they even make a competition it. The older ladies within the company (particularly those in the finance team ) spend the majority of their time gossiping about the younger girls and creating an atmosphere of bullying in the staff room at lunchtime. There were no female employees in position of authority in the company or in managerial or director positions (with the exception of HR who on the whole just delivered messages from the MD). The is little room to progress here, mainly because the company has no idea of the direction they want to go in or how to write a clear strategy for how to do this. The company is VERY old fashioned, they ring a bell when a new sale is brought in and the MD likes to spot check employees on the company principles. Company benefits are not existent and the company pension contributions are atrocious.

Viewing 49 - 51 of 65 Reviews

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