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Accel Entertainment

Engaged Employer

Accel Entertainment reviews

2.9

38% would recommend to a friend

(88 total reviews)
avatar

Andy Rubenstein

53% approve of CEO

42% positive business outlook

Ratings by category

3.0

Work/Life balance

2.8

Diversity & inclusion

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Accel Entertainment has an employee rating of 2.9 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Accel Entertainment employee rating is 25% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

88 reviews
4.0
Jun 14, 2018

Gaming Service Technician

Gaming service technician
Recommend
CEO approval
Business Outlook

Pros

The work is pretty simple if you have an electronics or slot background. They give you a company car and pay for gas and maintenance. Overtime available if wanted. Full benefits.

Cons

Training could use some work. There is also a lack of communication throughout. Policies are vague. Parts department is very slow. Health insurance is pretty pricey!

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Accel Entertainment Response
8y
Thank you for taking the time to give us your feedback. While we are very happy to hear that you are enjoying access to our company benefits such as insurance and the full-time use of a company vehicle, we are sorry to hear that the training and communication fell short of your expectations. If you’d like to talk more about training and how we can improve communication, please don’t hesitate to reach out to us at email below. We welcome any and all ideas from our employees as we are constantly growing. We value all employee feedback and take all comments seriously. If you would like to share more about your experiences, please contact us by emailing “EmployeeFeedback@accelentertainment.com” so that we can set up a time to talk. Thank you again for your candid feedback. It helps us make Accel Entertainment a better place to work.
5.0
Jun 13, 2018

Very happy to be part of the team.

Route technician
Recommend
CEO approval
Business Outlook

Pros

Accel Entertainment is a great place to work. I look forward to being there every day to perform my duties and to progress. It's a very friendly environment and the employees are treated with professionalism.

Cons

None comes to mind at this time.

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Accel Entertainment Response
8y
Thank you for taking the time to give us your feedback. We are very happy to hear your positive remarks about how much you enjoy working for Accel Entertainment. We think it is pretty great too! We are extremely proud of what we’re able to offer our employees. We value all employee feedback and take all comments seriously. If you would like to share more about your experiences, please contact us by emailing “EmployeeFeedback@accelentertainment.com” so that we can set up a time to talk. Thank you again for your candid feedback. It helps us make Accel Entertainment a better place to work.
4.0
May 9, 2018

Room to Grow and Excel at Accel!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Room to grow Friendly Community of Coworkers In-house Gym Keeps you fully aware of the changes that occur in the industry

Cons

PTO - 10 days/year No Sick leave Expensive Health Plan

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Accel Entertainment Response
8y
Thank you for taking the time to give us your feedback. You’re correct; there is room to grow at Accel. This is evidenced by the fact that we have grown from 200 employees to 475 in under two years! We’re happy to hear you enjoy our new fitness center. Employee wellbeing is very important to us. Please know that Accel’s paid time off benefits are competitive with many other companies in the workforce as it is very common to combine “vacation time” and “sick time” into one bucket of “paid time off.” We value all employee feedback and take all comments seriously. If you would like to share more about your experiences, please contact us by emailing “EmployeeFeedback@accelentertainment.com” so that we can set up a time to talk. Thank you again for your candid feedback. It helps us make Accel Entertainment a better place to work.
Viewing 73 - 75 of 88 Reviews
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ReviewsAccel Entertainment reviews

Glassdoor has 91 Accel Entertainment reviews submitted anonymously by Accel Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if Accel Entertainment is right for you.