Access reviews

Thank you for investing your time to post this review. Your pros and cons make perfect sense to me. Yes, the work is challenging and the days can vary wildly given we are servicing over 20,000 clients and growing, on average, over 40% per year for the past 7 years, which also means it can be very rewarding when we get it right and exceed the expectations of our clients, company and community...and, we should always try to have fun. If we can't have some fun, we are doing something wrong. I also agree that these conditions can lead to a heavy work load, at times. I definitely have been a victim of the heavy work load at different times (just about daily, in fact), but I certainly aspire to create a great work/life integration here at Access. I am hopeful that team members are able to invest an appropriate amount of time in their personal lives, their career and their own development. I am hopeful that as we mature as an organization, our team is able to create a great balance here - and I fully support proper balance in this regard. Thanks for the advice to reevaluate the merit increase process. We just did that this year, but clearly it still needs more work - and this an area/item that will probably never be complete. I would imagine we will make adjustments here continually, but appreciate you bringing it up directly here. I also appreciate you bringing up compensation for the team. We realize that in certain places we are missing the mark on compensation vis-a-vis our compensation philosophy, which is to be an employer of choice. We continue to make market adjustments as we become aware of market changes and please know that this will also always be a moving target. I will share that I am confident with our leadership in human resources, total rewards and training and development, we will continue to add more value to our team members in compensation and beyond. Thank you again for your review and keep REACHING, Rob

Thanks for investing the time to post this review. I appreciate that you like this industry and that you see how growth provides opportunity. Change may be the only constant here at Access and you're absolutely right that we would benefit from clearer direction and more communication. We have implemented additional communication efforts, including training more leaders on running regular town hall meetings to both provide information, but also to gather feedback from the team and from clients. You have my commitment to continue to develop our muscles on internal communication and please feel free to email me directly (ralston@accesscorp.com) if there is anything more specific you would like to hear about or think we should be communicating more clearly about at Access. Thanks, again, and REACH for your very best, Rob