Accruent reviews

3.1

54% would recommend to a friend

(630 total reviews)

Bill Pollak

52% approve of CEO

43% positive business outlook

Accruent has an employee rating of 3.1 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accruent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

630 reviews
1.0
Nov 22, 2016
Recommend
CEO approval
Business Outlook

Pros

If you are straight out of college, there are some interesting opportunities if you are willing to work long hours with below average pay. They have a lot of t-shirt if that is your thing.

Cons

Management is incompetent and don't stay for long. If you are good at your job you are not rewarded but perceived as a threat. This company is all about high potential low experience young people. Years of experience, wisdom from maturity are not valued at all. The stack ranking is demoralizing and made me hate this place. The product roadmap is nothing more than smoke and mirrors. There are too many products, they don't communicate with each other and no one knows what any of them do or which markets they serve. Communication is non-existent. A sales rep was actually selling a product that had been discontinued but no one ever bothered to tell him. At the annual customer conference sales staff can attend but are not allowed to eat with the customers. They are not even given enough per diem to cover meals at the conference hotel. They have to leave the hotel to find a fast food meal they can afford. They make you take a personality test to decide your "color". They talk about culture being the most important factor at Accruent but it is just lip service. The whole experience of working at Accruent was depressing and demoralizing from beginning to end. Oh and forget about ever getting a bonus!

1.0
Jul 3, 2015

Marketing Is Up To Its Old Tricks....AGAIN!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There isn't a pro to working at Accruent. Senior and Mid Management treat the rank and file employees like abused children. Throwing each other under the bus, often to conceal one's own incompetence, is the unquestioned top Company Value. All of the other stated company values are but a punch-line to a bad joke. Name the functional department and one can name the incompetent Senior Executive who runs it. Even at all-hands meetings, the seating for the E-Team is RESERVED. It's truly a joke.

Cons

The con is being trapped at Accruent while trying to find another job. Even if one manages to come out from under the mountain of extra hours they force you to work, God help you if they find out you're not happy. The E-Team is a band of misfits who only got their job because they became favorites of the President. I even heard a story of an $14,000 gift he bought for another E-Team member who barely shows up to work. Everyone knows about it. If you don't already know, just ask for it is common knowledge. The point is competence is not the currency being traded at Accruent, but, rather, the nature of a relationship one has with the President of the Company. The lying is the greatest drawback. Everyone does it. In fact, most of the reviews posted on Glassdoor is the handy work of the Marketing Department. One can even argue credibly that the award the President received from Glassdoor was the product of a misinformation campaign carried out by Marketing.

2.0
Sep 10, 2018

Dying culture, poor salaries

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at Accruent are great. I have made friends and connections I will keep for years (although many of the best have left the company). There are good opportunities for career change and career growth at Accruent, more than at any other company I have worked at. They will hire people with little job experience if they are a culture fit and show strong potential. They are a great opportunity to those looking to change careers or just starting out. The benefits are good, especially the open PTO and overall work/life balance.

Cons

The employee turnover rate is terrible at Accruent, somewhere in the 30% range. The leadership blames the turnover on external factors, like the competitive job market, but the problems are internal. The culture isn’t what it used to be. A few years ago culture, values, and employee morale were a major driving force of the company. There were frequent company sponsored events, constant communications about the status and direction of the company, and leadership made it a point to get to know people. Everyone was made to feel that they had a place within the company. The culture is now no longer a priority. Company sponsored events have been downgraded or quietly removed from the calendar. Perks and benefits have been withdrawn or replaced with lessor alternatives. Communications from leadership has become superficial. There is little company-wide unity. Don’t be fooled by the gym and free snacks. Salaries are well below market. If you get an offer they will lowball your salary request, and if you take the job don’t listen to the claims about opportunity to raise that salary. Raises are rare and even with promotions you will still make less than average. The company also has a history of laying off employees who joined through acquisitions only because they make market level salaries. Innovation and new product development is not a priority. Any new development work is small, superficial, and incremental. Teams so do whatever they can to maintain the aging software, and often there aren’t enough people or people with the right skills to do that, meaning promised repairs or upgrades are slow or never happen.

Viewing 4 - 6 of 630 Reviews

Glassdoor has 783 Accruent reviews submitted anonymously by Accruent employees. Read employee reviews and ratings on Glassdoor to decide if Accruent is right for you.