Accruent reviews

3.1

54% would recommend to a friend

(630 total reviews)

Bill Pollak

52% approve of CEO

43% positive business outlook

Accruent has an employee rating of 3.1 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accruent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

630 reviews
1.0
Jun 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Diverse environment. Good reflection of the Austin population.

Cons

I have seen a lot of comments from people that say this is a good place to start your career. I do NOT agree. After a little bit than 2 years here I realize that I have fell behind my friends at other companies SO much. Not only have their pay increased much faster (and I started lower than them), but more importantly they have learned so much more. This is a HORRIBLE place to start out! I really feel stupid, because I did not see this in time. The technology here is from the 90's, and there is really no one to learn from. We are all newbies. The few experienced people that get in, get out as fast as they came here. I realize now that they saw something that I did not - until now.

1.0
Oct 11, 2016
Recommend
CEO approval
Business Outlook

Pros

There is nothing good to write about Accruent as an employer or a software provider. Employees and Clients are low on Accruent's list of priorities. Accruent management is possessed by financial formulas that put clients and employees last in the order of importance.

Cons

Accruent acquires Software Firms, divests of as many expenses (e.g. software development) as possible so that they can milk annual client software subscriptions at higher margins until clients finally notice that the software hasn't changed since the acquisition. Accruent's software solutions are all old out-of-date applications and veritable islands of data that do not communicate with each other. Accruent can't keep a VP of Software development long enough to accomplish anything as they leave within a year of taking the job due to a lack of project budgets. I worked for Accruent for 18 months post acquisition. I ended up in a great spot and I'm so happy that I left.

1.0
Aug 14, 2015
Recommend
CEO approval
Business Outlook

Pros

It is hard to list any pros at this point in time. The morale in the Professional Services organization has pretty much hit rock bottom.Many have already left, and most I know are secretly looking

Cons

The execs are using a lot of fancy words; Meritocracy, Talent Strategy, Value Fit, World Class etc. But they do not have a clue how to achieve it. Instead of hiring and keeping experienced people that can help us, the "old guard"; people that has been "surfing a wave" of acquisitions (funded by debt) are feeling threatened and do all they can to push good people out. We are stuck with clueless and scared execs in Services who care more about keeping their paychecks than building the team. Everyday I hear execs badmouthing other departments and talk disparaging about their employees. And, the problem with keeping up the hiring is not because of the growth. (There is almost no organic growth.) It is because people are leaving faster that we can fill the holes. Not where you want to be.

avatar
Accruent Response
10y
Thanks for taking the time to provide your detailed review. Since I am intimately aware of and involved in all of the areas you mention, I am having some difficulty in reconciling facts with your assertions. It would be far more constructive to be able to address your concerns directly. You know where to find me and I am sincere in the offer to engage and resolve your concerns. Our employee attrition is declining over the last 18 months, our customer retention is up, compensation is up, benefits are increased, training has increased, and on and on. So the words are not just fancy - they are in action and showing results. We conduct 4 different leadership/manager surveys every year (we just finished one). Our response rates are strong and the feedback is positive and improving. And I can ensure you that responses cannot be traced back to individuals. We go out of our way (more than any other company I have every been in) to protect the anonymity of the employee. Again, please engage with us to help build an enduringly great company. Regards, Wayne Roberts Chief Operating Officer
Viewing 13 - 15 of 630 Reviews

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