Accruent reviews

3.1

54% would recommend to a friend

(630 total reviews)

Bill Pollak

52% approve of CEO

43% positive business outlook

Accruent has an employee rating of 3.1 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accruent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

630 reviews
1.0
Jun 18, 2015

People Come Last

Recommend
CEO approval
Business Outlook

Pros

-Great place to work for right out of college or if you have a degree that precludes you from getting a job in anything worthwhile (i.e. English or Math majors). -Good place to build up experience and resume if you are just starting your career as the company is full of about 90% of people like that (Don't stay longer than 2 years)

Cons

-The company does not value it's people. It is up front in telling you that it pays in the bottom 25% of competitive rates, which is fine if it acted consistently based on that fact. However, the CEO and management seem to think it can pay people unbelievably low salaries and still think it can have a great culture or world class delivery and products, which is laughable. -The benefits are below industry standard, just like the pay. 401k matching is a joke, and most software companies pay for full health insurance, Accruent does not. -They continue to shout about the ever growing EBITDA but never put that money back into the company with more resources to make the products better (they still look like they were developed back around the dot com bust and fail just as often) or give those deserving more money. -There is definitely a clique/popularity structure rooted up and down the chain. Favoritism runs rampant and starts with the CEO and goes down to all parts of the business. If you are not one of the favorites, good luck getting more money or promoted ever. -Half of the Exec team is not qualified to lead the company and is simply there because the CEO likes them.

avatar
Accruent Response
11y
Thanks for the detailed feedback. You obviously care about Accruent and your teammates or you wouldn't have put so much into the review. Please consider coming and visiting with me about your feedback (if not me, someone you feel comfortable with). You raise some good points, but there are a number of points in the review that we could easily clear up for you. Either way, we'll take the feedback to heart and continue working hard to build a great company. Best regards, Wayne Roberts Chief Operating Officer
2.0
Jun 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Overall, very nice people. The screening of new hires works pretty good. Some "bad apples" among the executive cadre destroys the cart though. Casual dress code (as it should be in Austin).

Cons

Almost no new development efforts. The SW stack is ridiculously outdated, and not very interesting if you are are a SW Developer who wants to be on the leading edge, and get some valuable experience to put on your resume. Unless you are going for a career in bug fixing. The climate has changed in the last 12 months. It used to be that speaking up and giving constructive ideas for improvement was encouraged, but now it is viewed as "whining". I cannot pin point what has changed, but it feels like there is a "take it or leave it" attitude among the top brass now. And people keep quiet, heads down, and mind their own business. A real waste of all the talent here. Based on how many people that seem to be unhappy, you wonder if HR is writing all the 5-star reviews here.

1.0
Dec 22, 2017

Terrible pay and every problem that stems from that

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can use it as a springboard to a real job. Just get in, get your experience and get out.

Cons

Above all, the pay. Take whatever is the absolute low end for your field, subtract 30%, and that's what Accruent will offer you. This is not an exaggeration - they offer junior devs low 50's, and a senior dev is lucky to earn what's an entry level salary anywhere else. It's a wonder they get any engineers to work there at all, really, and of course the turnover is incredibly high. They call the awful pay their "High potential, low experience" model, which in practice is indistinguishable from the Wal Mart "Race to the Bottom" model. It might be respectable if the pay was even close to being within range of fair market value, but it's just so far off the charts that it impossible not to resent it. Managers are inexperienced and it shows. Your boss's boss will micromanage what tools and processes you are to use to do your job, and you'll get blamed for the consequences of their bad decisions. They call this being "results oriented". They're never going to do anything innovative or even interesting with any of the products. Even if they wanted to, they can't retain the talent needed for that with their awful pay. They don't, though. Stuff gets fixed when customers threaten to leave, but they never try to stay ahead of the curve or do anything forward thinking. One of the flagship products is an outright disaster. It's not an engineering driven company, and the products are an afterthought. They haven't actually thought up a new idea and executed it in over 20 years - everything after the original Accruent Suite they got by acquisition. Accruent grows by buy buying out their competitors, gutting their companies and letting their products collect dust. If your company is being bought out by Accruent, run. If you're being paid fairly they're going to find some excuse to fire you anyway. (There are never layoffs at Accruent, because that would mean they have to pay unemployment.) They used to do this "Culture IQ" online survey thing a couple times a year where people were supposed to regurgitate the company slogans and buzzwords at them, but instead people told them the truth so their response was to stop doing the survey. I don't know whether to laugh or cry. The only thing upper management cares about is EBITA growth, and you're reminded of this constantly. They think it's supposed to inspire you and make you proud that all your hard work, that you're not being fairly compensated for, is going to stuff the pockets of a handful of shareholders at the top. "Thanks to your hard work, a half dozen rich people got even richer this year! Keep it up, guys!" And the fact that they're making so much profit is direct proof that they have plenty of money to pay you, but they don't due to lack of human decency. Sorry, I know that the purpose of every company is to make money, but they're particularly crass and obnoxious about it.

Viewing 10 - 12 of 630 Reviews

Glassdoor has 783 Accruent reviews submitted anonymously by Accruent employees. Read employee reviews and ratings on Glassdoor to decide if Accruent is right for you.