Is Ace Hardware a good company to work for?

Ace Hardware has an overall rating of 3.7 out of 5, based on over 4,091 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at Ace Hardware to a friend and 54% have a positive outlook for the business. The best reviews about Ace Hardware have been left by employees working as Store Associate , Retail Store Manager and Customer Service .

Does Ace Hardware pay their employees well?

According to anonymously submitted Glassdoor reviews, Ace Hardware employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Ace Hardware. This rating has been stable over the past 12 months.

How satisfied are employees working at Ace Hardware?

64% of Ace Hardware employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ace Hardware 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Ace Hardware?

Sales Associate (642) , Cashier (381) , Sales Associate/Cashier (199) , Retail Sales Associate (102) , Manager (80) , Assistant Manager (75) , Store Manager (56) , Warehouse Specialist (54) , Customer Service Representative (50) , Associate (39) , Sales (37) , Sales Floor Associate (36) , Warehouse Associate (33) , Stocker (28) , Department Manager (23)

What are the pros of working at Ace Hardware according to real employee reviews?

"Great people to work with and can get some really good items at the sale they have for the employees." ((in 305 reviews)); "Great coworkers and fast paced job" ((in 151 reviews)); "Flexible hours and discounts" ((in 128 reviews)); "Good benefits and time off" ((in 86 reviews)); "Good work environment to be in" ((in 85 reviews))

What are the cons of working at Ace Hardware according to real employee reviews?

"Due to the low pay and lack of opportunities company has extremely high turnover and brain drain." ((in 373 reviews)); "Poor Management engagement with employees" ((in 186 reviews)); "there were no trainings provided" ((in 36 reviews)); "No room for advancement" ((in 30 reviews)); "Low salary and not a lot of raises" ((in 28 reviews))

What are employees saying about Ace Hardware layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ace Hardware layoffs and their outlook for job security at Ace Hardware in 2026.

What are the top reviewed Ace Hardware locations?

Oak Brook , Chicago , Colorado Springs , Oakbrook Terrace , Atlanta , Wilton , Denver , Loxley , New York , Phoenix , Houston , West Jefferson , Rocklin , Washington , Moxee , Gainesville , Dallas , Minneapolis , Tucson , Raleigh , Austin , Indianapolis , Fort Myers , Miami , Wilmer , Orlando , Princeton , Cincinnati , Columbus , Los Angeles

Ace Hardware reviews

3.7

64% would recommend to a friend

(3,905 total reviews)

John Venhuizen

80% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews

2.0

Apr 30, 2009

A formerly great employer that is no longer.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was a much better employer in the past so if you have been there a long time with good salary and vacation then it might be worth staying.

Cons

Many layoffs, way too much outsourcing, management constantly shifts gears and changes direction and focus.

5.0

Feb 10, 2009

ACE, of course, is THE place

Retail sales representative

Recommend

CEO approval

Business Outlook

Pros

New tasks day-to-day, great hands-on job, friendly environment and helpful management, laid back environment, colleagues are helpful, never routine, I had an ease in finding time off (may not be applicable to all stores). Although you are on your feet all day, the attire is casual so running shoes enable comfort throughout the day.

Cons

As a woman working at ACE, I faced some challenges regarding the customers respect of my knowledge. Frequency of putting yourself at risk of injury is high [ cutting glass, filling propane tanks, etc.], if you don't trust yourself then this job may not be for you.

3.0

Sep 18, 2008

Great place to work if morale was better

Parts manager

Recommend

CEO approval

Business Outlook

Pros

Working with the very friendly customers and good low level employees, Great job for a follower or a student.

Cons

Poor management, and low morale. Incompetent Store managers did nothing but destroy morale of a good work force. They asked opinion but never took advice from the people "down in the ditches". They priced product for convience vs what the average retail price would be.

Viewing 3901 - 3903 of 3,905 Reviews

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Jobs at Ace Hardware

Hardware Sales Associate

Winfield, MO

View job

Full Time Retail Cashier

Full-time Hardware Store Cashier

Ace Hardware

Ace Hardware reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A formerly great employer that is no longer.

ACE, of course, is THE place

Great place to work if morale was better

Top companies for "Compensation and Benefits" near you

Jobs at Ace Hardware