Acosta reviews

3.1

40% would recommend to a friend

(2,900 total reviews)
avatar

Brian Wynne

46% approve of CEO

36% positive business outlook

Acosta has an employee rating of 3.1 out of 5 stars, based on 2,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Acosta employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Dec 31, 2014
Recommend
CEO approval
Business Outlook

Pros

There were a lot of good, decent people working here. Unfortunately, most of them are underpaid, undervalued, and under terrible leadership. The work varies a bit day to day so you don't become too terribly bored and it's easy to have a good work/life balance in many of the available positions.

Cons

Regardless of how long you have been at the company or how many quantifiable contributions you've made, there will be little or no raises. There is a high turnover so you can look forward to entering a project, struggling to make the project work, and then watch the bottom fall out as the majority of talented team members get fed up/feel mistreated and leave. Repeat. If you are effective and choose to stay, you will be given more and more work (often doing the jobs of several people) and then be told "it's a lateral move" and not see any of the profit from your diligence. I was even told by a supervisor, "we need to keep loading bricks on the horse until it's back starts to break. At that point, we take one brick off and that's your workload". At some point, you could probably work yourself up to CEO and still be making $15 an hour and have an assistant mailroom title. Performance reviews are a joke. I've literally been told by separate supervisors that they are not allowed to give rankings on the highest end of the spectrum. They are told by upper management to keep the rankings in the high middle for good employees to show progress and start scaling them towards the low end to get rid of any troublesome employees at a moment's notice if needed in the future. The employees are largely aware of this and I've rarely worked someplace where the overall morale is so low. Branch management is painfully aware of these shortcomings but are unable and/or unwilling to take any concrete steps to affect real change. It's a numbers game and they'd rather replace a whole team than fix the real roots of a problem. It's cheaper that way. I would seriously recommend anyone interested in a career with this company to take this review (any many others like it that you will find on this site) into account before seeking employment with this company. I only wish I had done so before wasting so much time and energy trying to make it work there.

2.0
Apr 6, 2023

Below Average

Recommend
CEO approval
Business Outlook

Pros

Since going to in office work, no pros.

Cons

Poor leadership Low salary No bonus 6 years to be fully vested

1.0
Mar 30, 2018
Recommend
CEO approval
Business Outlook

Pros

The job itself is fairly simple about 60% of the time. Other than that the only other pro is being in the store which makes it convenient to pick up groceries or get some shopping done.

Cons

No matter how many months of years you work 40+ hours a week, they’ll still label you part-time so they save money when it comes to benefits. They are so stingy when it comes to overtime yet they schedule 45-50 hours a week and threaten write ups when you get close to going over 40 or not finishing all your scheduled calls. Long term employees mean less than nothing to them, and it’s the same for short term employees. They treat their employees like easily thrown away trash no matter how long they’ve worked for them. Also, the supervisors are not helpful because they’re always in a completely different state. DO NOT WORK FOR THIS COMPANY!!!!!!!!

Viewing 16 - 18 of 2,900 Reviews

Glassdoor has 2,994 Acosta reviews submitted anonymously by Acosta employees. Read employee reviews and ratings on Glassdoor to decide if Acosta is right for you.