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Actsoft

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Actsoft reviews

3.1

50% would recommend to a friend

(55 total reviews)

Tom Mitchell

69% approve of CEO

40% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.4

Culture & values

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Actsoft has an employee rating of 3.1 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Actsoft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by disability

Reviews by job title

55 reviews
3.0
Jun 23, 2014

Customer Care Rep

Customer care representative
Recommend
CEO approval
Business Outlook

Pros

Meeting customers who appreciate the care and services they receive is much more than words can say. You'll meet all kinds of people in every work medium will enhance your talent and skills in the customer service environment.

Cons

The work environment is always changing in every aspect. You're always required to learn new methods and skills sometimes without warnings. A con to this company is sometimes the communication is not very effective interoffice which can lead to misunderstandings.

5.0
Jan 8, 2014

Great group of people.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are awesome. Very friendly company that always has a small family owned business feel to it. Very well taken care of and management helps instead of putting down sales reps.

Cons

Undeveloped markets take some time. Health insurance is not the cheapest, but I did come from a larger corporation with many more employees, so my view may be different than others.

3.0
Aug 5, 2012

Actsoft

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a pretty laid back in-office environment, very dedicated support / front-line workers, excellent software, and a good location (Tampa).

Cons

The company's management has been in place with very little change for a decade or more. They typically take a "been there, done that - here's why it won't work" position on ideas that mean moving out of their comfort zone. They also tend to think that great software should "sell itself", and that their best sales people are those that can demo the software best - vs. knowing the clients' needs. It's a Tampa-centric company, and you're either part of "the family" or you're not. If you're "in", it's a very good place to work - if you're "out", you might be looking for another job without knowing why.

Viewing 52 - 54 of 55 Reviews
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Glassdoor has 56 Actsoft reviews submitted anonymously by Actsoft employees. Read employee reviews and ratings on Glassdoor to decide if Actsoft is right for you.