Acuity Insurance reviews

3.8

70% would recommend to a friend

(760 total reviews)

Melissa Winter

36% approve of CEO

55% positive business outlook

Acuity Insurance has an employee rating of 3.8 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Acuity Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

760 reviews
2.0
Jun 17, 2026

Leadership disconnect is growing

Recommend
CEO approval
Business Outlook

Pros

401K Contribution and the Summer picnic

Cons

- Flextime is decreasing - More work with higher expectations but no additional compensation - Conflicting information given on wanting to write more business faster but then expecting more tools be used which takes longer. Quote by Managment recently : "If you think you don't have enough time, you do...." Biggest statement of disconnect in a while. - Which leads to the next point: Big disconnect between Leadership and Employees. Leadership believes that we have no reason to be unhappy because no one is truly listening to the employees anymore; not like they used to. What used to feel like a family now feels corporate. The same people are moving up the ladder fast and living the dream while everyone else gets walked all over. - Some managers are now seeking "demotions" because of the changing expectations and culture. Demotions by choice are not usually allowed here. - A lot more people "choosing to retire early" over the last few years. It used to be hard to get people to retire.

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are pretty good. Really appreciate the 401k and HSA contributions.

Cons

Work-life balance is eroding and flex time is being restricted. The people-first culture Acuity was known for is putting profits and revenue over anything else. Executive leadership is out of touch with how their actions are affecting employees and that's damaging the relationship between Underwriters and Agents. It also seems as though higher ups or anonymous employees are being asked to write glowing reviews to prop up the overall rating. Leadership knows what they are doing is not popular, yet they continue to do so without any input from employees and pretend that everything is fine.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The 401(k) contribution is incredible. Coworkers are the best people I've ever met.

Cons

Unfortunately, Acuity is losing the plot. I have worked in this position for years, and the focus has shifted from employees and retention drastically. The lack of compensation for additional workloads, lacking vacation time, and increase in micromanaging is becoming too much very quickly. I genuinely thought this would be a forever company, but I don't feel that way anymore.

Viewing 4 - 6 of 760 Reviews

Glassdoor has 774 Acuity Insurance reviews submitted anonymously by Acuity Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Acuity Insurance is right for you.