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Aetna reviews

3.4

60% would recommend to a friend

(4,147 total reviews)

David Joyner

Not enough data to show CEO approval

56% positive business outlook

Aetna has an employee rating of 3.4 out of 5 stars, based on 4,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aetna employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Jul 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Aetna does allow for some of it's employees to work at home which means it can be a great place for parents to work. Their training resources are great as is their internal communications. Can we a wonderful place to start out, especially if you are in one of the "schools" such as sales, actuarial, etc. People there do seem to like it and I know many people who have been there for 20+ years. People do buy into the ethics espoused in "the Aetna Way."

Cons

Because of constant reorgs, people are terrified of losing their jobs. Pay raises are minimal, even with significant promotions. In Hartford everyone is recruited from various CT state colleges and there is very little diversity of thought. For people who stay 20+ years there is very little upward movement; even as people change jobs they tend to make lateral moves for tiny salary increases. Bigger salary increases are spent on recruitment from competitors, and loyalty is not rewarded.

3.0
Jul 11, 2008
Recommend
CEO approval
Business Outlook

Pros

The building and campus are beautiful. The overall work environment is fine relative to other companies. There are many of opportunities to learn and expand one's knowledge along with plenty of opportunity to experiment with new job challenges and 'stretch' one's role. Since Aetna is such a large company, there are always opportunities to change job role and function without having to leave the company.

Cons

The Hartford office location is terrible - the air is polluted and the campus is located on the edge of an urban blight zone; cars occassionally get stolen or damaged in the parking lots and one must walk from the parking lot through the ghetto (past the occassional bag-person and beggar) to get to and from the office - it's creepy, especially during the winter when one must walk to and from work in the dark! To add insult to injury - Aetna charges their employees to park in that mess! Recently, Aetna has apparently adopted a sexist, racist, agist philosphy for promotion to upper management positions - those who are over 40'ish, white male, non-ethnic need not apply! I am so sorry to see this happen. I used to believe that senior management truely ascribed to the 'Aetna Way' but I don't any more. ...so sad - I keep hoping that I will see evidence that will change my mind.

4.0
Jul 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Aetna has a staff of very professional and competent people. I feel that it does an excellent job of weeding out people that might be less than desirable. Employees are made fully aware of what Aetna's vision for the future is and why things are moving in the direction they are moving. Ethics are strongly valued and enforced at Aetna. It is nice to know that people are held to a certain standard that isn't the case in a lot of work places. And, from what I have seen, it isn't just talk. People are really held accountable for their actions.

Cons

I think that because it is such a large company, it takes a long time for things to get done. Committee after committee is required to even make a small change. It can get frustrating at times when you believe that things are being done in a stagnant or less than efficient way. Additionally, for an insurance company, our insurance costs are extremely high. I understand that Mr. Williams is trying to set an example for other people, but the high deductibles that go along with our insurance plans can bankrupt those of us who aren't making six figure salaries.

Viewing 4126 - 4128 of 4,147 Reviews

Glassdoor has 4,443 Aetna reviews submitted anonymously by Aetna employees. Read employee reviews and ratings on Glassdoor to decide if Aetna is right for you.