Does Agero pay their employees well?

According to anonymously submitted Glassdoor reviews, Agero employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Agero. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Agero?

62% of Agero employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agero 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Agero?

Customer Service Representative (125) , Customer Service Representative (CSR) (30) , Roadside Assistance Agent (22) , Roadside Assistance (20) , Operations Supervisor (14) , Response Associate (13) , Customer Service Agent (11) , Dispatcher (11) , Software Engineer (10) , Senior Software Engineer (9) , Accident Management (8) , Call Center Representative (8) , Response Agent (7) , Total Case Specialist (7) , Customer Service (6)

What are the pros of working at Agero according to real employee reviews?

"I worked from home and the pay was decent." ((in 59 reviews)); "good pay, PTO, 401k, Insurance, Work from home" ((in 48 reviews)); "The people here are great and it really starts from the top." ((in 48 reviews)); "benefits were good and until the merger hours were unlimited" ((in 43 reviews)); "The work life balance was good" ((in 18 reviews))

What are the cons of working at Agero according to real employee reviews?

"Poor Management needs to improve communication with employees." ((in 39 reviews)); "Fire the good supervisors" ((in 18 reviews)); "not all the supvs are bad managers." ((in 15 reviews)); "Too much favoritism in this company ." ((in 12 reviews)); "Poor communication regarding process changes or changes in the company vision" ((in 8 reviews))

What are employees saying about Agero layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agero layoffs and their outlook for job security at Agero in 2026.

What are the top reviewed Agero locations?

Clarksville , Medford , Tucson , Sebring , Blountville , Boston , Dallas , Houston , Irving , Atlanta , Nashville , Jacksonville , Tri-Cities , Bristol , Phoenix , Albuquerque , Texas City , San Francisco , Bristol , Las Cruces , Johnson City , Orlando , Tampa , Columbia , Tennessee City , Memphis , New Brunswick , Chicago , Illinois City , Richmond

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Agero

Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)

Dave Ferrick

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

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Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews

1.0

Apr 7, 2022

They acquired Swoop

Account executive

Recommend

CEO approval

Business Outlook

Pros

Couldn't think of any at this time

Cons

Just like Swoop (company which they supposedly acquired), the management don't appear to be considering the growth of its employees

4.0

Mar 21, 2022

Ex Employee

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good work life balance at the organization

Cons

Nothing to say and the organization is absolutely fantastic

Agero Response

Thank you for the feedback!

5.0

Mar 8, 2022

Great to work with such an amazing company, good salary, good hike, friendly culture

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good salary, Good hike, friendly environment

Cons

Should have option for work from home

Viewing 706 - 708 of 720 Reviews

Jobs at Agero

Corporate Strategy Associate

Quality Assurance Analyst

Principal ML Engineer

Lead Data Analyst (Network)

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They acquired Swoop

Ex Employee

Great to work with such an amazing company, good salary, good hike, friendly culture

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