Does Agero pay their employees well?

According to anonymously submitted Glassdoor reviews, Agero employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Agero. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Agero?

62% of Agero employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agero 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Agero?

Customer Service Representative (125) , Customer Service Representative (CSR) (30) , Roadside Assistance Agent (22) , Roadside Assistance (20) , Operations Supervisor (14) , Response Associate (13) , Customer Service Agent (11) , Dispatcher (11) , Software Engineer (10) , Senior Software Engineer (9) , Accident Management (8) , Call Center Representative (8) , Response Agent (7) , Total Case Specialist (7) , Customer Service (6)

What are the pros of working at Agero according to real employee reviews?

"I worked from home and the pay was decent." ((in 59 reviews)); "good pay, PTO, 401k, Insurance, Work from home" ((in 48 reviews)); "The people here are great and it really starts from the top." ((in 48 reviews)); "benefits were good and until the merger hours were unlimited" ((in 43 reviews)); "The work life balance was good" ((in 18 reviews))

What are the cons of working at Agero according to real employee reviews?

"Poor Management needs to improve communication with employees." ((in 39 reviews)); "Fire the good supervisors" ((in 18 reviews)); "not all the supvs are bad managers." ((in 15 reviews)); "Too much favoritism in this company ." ((in 12 reviews)); "Poor communication regarding process changes or changes in the company vision" ((in 8 reviews))

What are employees saying about Agero layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agero layoffs and their outlook for job security at Agero in 2026.

What are the top reviewed Agero locations?

Clarksville , Medford , Tucson , Sebring , Blountville , Boston , Dallas , Houston , Irving , Atlanta , Nashville , Jacksonville , Tri-Cities , Bristol , Phoenix , Albuquerque , Texas City , San Francisco , Bristol , Las Cruces , Johnson City , Orlando , Tampa , Columbia , Tennessee City , Memphis , New Brunswick , Chicago , Illinois City , Richmond

Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)

Dave Ferrick

75% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (720 reviews)

Ratings by demographic groups

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Gender

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Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews

2.0

Jan 25, 2022

Stressful

Liability specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work and you can always reach out to management.

Cons

Low salary. They outsource agents from other countries only to pay them $3/hr but give the same amount of work that their employees do. Always changing policies. High workload, not enough manpower. You usually drown in cases. No real do's and dont's. You have to process complaints even if the service was done years ago.

4.0

Jan 18, 2022

Nil

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good company to work with

Cons

Not getting paid as per the industry standards

2.0

Sep 9, 2021

It was good until it wasn’t

Support team

Recommend

CEO approval

Business Outlook

Pros

Local employees were fun to work with

Cons

Layed us all off for cheaper third party company whose employees barely speak english

Viewing 709 - 711 of 720 Reviews

Jobs at Agero

Corporate Strategy Associate

Quality Assurance Analyst

Lead Data Analyst (Network)

Principal ML Engineer

Agero reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Stressful

Nil

It was good until it wasn’t

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