Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
3.0
Nov 15, 2023

Up and down time

Recommend
CEO approval
Business Outlook

Pros

Ability to influence and get things done if you chose too

Cons

Leadership, constant re-orgs, up and down financials

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Agero Response
2y
Thank you for your feedback. As we have set out to transform our abilities to support our customers, without a doubt there has been some change and change can be scary because it's unknown and different. There are a number of people and resources in place in place to support this navigation of the unknown - from resources on the HUB, HR and most importantly your management team. If you have specific or general questions or concerns I would encourage you to engage with these resources who you will find ready, willing and able to help you out.
1.0
Nov 2, 2023

Awful

Recommend
CEO approval
Business Outlook

Pros

They used to care about their people.

Cons

You are forced to treat your agents like numbers and constantly told to fire them or they will for you

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Agero Response
2y
Thank you for the feedback. People and Employee experience are at the center of everything we do at Agero. From benefits, support, flexible time off, coaching and performance management - all are built on the foundation of making sure people/employees needs are at the forefront.
Viewing 112 - 114 of 720 Reviews

Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.