Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)
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Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
5.0
Jan 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Fun, not boring, lots of opportunities, bonuses, the people, never gets monotonous, overtime available, best computer program I have worked on in a call center..this is hands down my most favorite job I have ever had. The negatives on this site baffle me. There are no cliques, YOU CONTROL EVERYTHING. You can choose to excel, make more money, and you WILL BE NOTICED, REWARDED, AND PROMOTED QUICKLY! Its the only job where EVERYONE I meet is wonderful. People are happy here and it shows. There is virtually zero dress code, I think no bathing suits basically. You can be WHO YOU ARE or how you identify yourself as and no one judges you. There are so many great things they offer INCLUDING being able to leave if you are not feeling good without it going against you BUT you have to know how to do it right. I will say the best thing you can do for YOURSELF is be an adult realize you have a job and you need to have good attendance. Most people who quit are in my opinion either lazy or too young to grasp how much they are only making it hurting themselves by not showing up and being on time. You will get rewarded in the long run if you grasp that EVERY JOB expects this and its so fun ANYWAY so show up! I work a 10hr shift and everyday it feels like maybe 5hrs. No one asked me to do this...I'm proud of the company I work for and would recommend this to anyone!

Cons

The terrible ratings and feedback on here needs to be updated by people that love it. I don't trust anyone that says negative stuff about it. Starting pay could be more BUT the bonuses and overtime make up for it!

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Agero Response
6y
Thank you for the feedback and for such an expansive assessment. You hit all the key points of focus for us when working to attract talent professionals such as yourself - offering opportunities for good work, good people, supportive training and opportunities for advancement. As for the reviews, yes - we have some work to do in creating a more balanced dialogue around what we know to be an amazing place to work - it starts with reviews like yours!! Again, thank you.
3.0
Jun 17, 2019
Recommend
CEO approval
Business Outlook

Pros

PTO, Benefits, VTO, Free stuff

Cons

Management, favoritism, pay, schedules.

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Agero Response
7y
Thank you for your feedback. You've left Agero but rest assured, we continue to focus on improvement.
1.0
May 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Fast hiring process that’s it !

Cons

Low pay, bad management from the CEO down. Make you train for multiple things without increase in pay. Constantly changing, unstable work life balance. No room for growth in expertise. You have to be best friends with your supervisor which could be incompetent. Upset customers daily screaming and belittling you and no support. High turnover rate. Short breaks and no time for bathroom breaks. Excessive Micromanaging.

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Agero Response
7y
Thank you for your feedback. We are sorry to see you leave after more than 3 years but we wish you the best of luck with your future endeavors.
Viewing 184 - 186 of 720 Reviews

Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.