Does Agero pay their employees well?

According to anonymously submitted Glassdoor reviews, Agero employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Agero. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Agero?

62% of Agero employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agero 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Agero?

Customer Service Representative (125) , Customer Service Representative (CSR) (30) , Roadside Assistance Agent (22) , Roadside Assistance (20) , Operations Supervisor (14) , Response Associate (13) , Customer Service Agent (11) , Dispatcher (11) , Software Engineer (10) , Senior Software Engineer (9) , Accident Management (8) , Call Center Representative (8) , Response Agent (7) , Total Case Specialist (7) , Customer Service (6)

What are the pros of working at Agero according to real employee reviews?

"Pay is good and shift differential" ((in 63 reviews)); "Good pay and benefits, work from home" ((in 51 reviews)); "benefits were good and until the merger hours were unlimited" ((in 48 reviews)); "The people here are great and it really starts from the top." ((in 45 reviews)); "Most all the people are great & MOST supervisors great." ((in 17 reviews))

What are the cons of working at Agero according to real employee reviews?

"Poor Management needs to improve communication with employees." ((in 35 reviews)); "not all the supvs are bad managers." ((in 15 reviews)); "Favoritism, decitful management, lack of truthfulness and open door policy doesnt really exist" ((in 13 reviews)); "Getting time off is difficult they have a program where if the call center is slow you can leave early if approved but taking days off that you are scheduled for is hard to do." ((in 9 reviews)); "Long hours, politics, mis" ((in 8 reviews))

What are employees saying about Agero layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agero layoffs and their outlook for job security at Agero in 2026.

What are the top reviewed Agero locations?

Clarksville , Medford , Tucson , Sebring , Blountville , Boston , Dallas , Houston , Irving , Atlanta , Nashville , Jacksonville , Tri-Cities , Bristol , Phoenix , Albuquerque , Texas City , San Francisco , Bristol , Las Cruces , Johnson City , Orlando , Tampa , Columbia , Tennessee City , Memphis , New Brunswick , Chicago , Illinois City , Richmond

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Agero

Agero reviews

3.5

62% would recommend to a friend

(719 total reviews)

Dave Ferrick

75% approve of CEO

65% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Culture & values

3.5

Compensation and benefits

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Agero has an employee rating of 3.5 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

719 reviews

1.0

Nov 25, 2024

Awful

Case manager

Recommend

CEO approval

Business Outlook

Pros

None - no pros at this toxic cesspool

Cons

Toxic work environment and sycophants advance

2.0

Nov 24, 2024

My experience at agero

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, classes are very easy going

Cons

There are a lot of technical issues thatess with the flow of work

Agero Response

Thank you for your feedback. We are always looking for ways to improve and appreciate your input. -Agero Talent Acquisition Team

4.0

Nov 11, 2024

Pay Range For Road-Side Assistance

Remote customer service representative

Recommend

CEO approval

Business Outlook

Pros

Able to schedule your own hours is you work remotely

Cons

Management is not detailed in assisting individuals with understanding the platform. It's important to spend time learning how to navigate the platform. High intensity.

Viewing 280 - 282 of 719 Reviews

Jobs at Agero

Corporate Strategy Associate

Account Operations Associate

Lead Data Analyst (Network)

Senior Data Product Manager

Senior Data Product Manager

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