Agoda reviews

3.9

76% would recommend to a friend

(2,922 total reviews)
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Omri Morgenshtern

76% approve of CEO

68% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Apr 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Thailand and BKK are great, weather is not cold...

Cons

Agoda is a bad place for developers - both junior and seniors, both locals and expats. The organizational structure in Agoda is so sick, in such a decadent state, that you’re going to suffer badly: You’re hired as a backend or full-stack developer, with lots of promises about agile and cutting edge technological environment - but in practice you’re a code monkey in a third-world sweatshop. Surprise!! In the last couple of years the "Product organization" had taken over and drained the "Backend organization" - to the point where developers are actually product slaves. The “Product organization" is basically a clique of micro-managers, acting like an arrogant junta who knows nothing about software development (nothing!), and don't really care about technical and architectural debts. In a better company there would be a positive and productive tension between product and development. But not in Agoda. You’re going to do nothing substantial other than small ridiculous features and business experiments, most of them are either failing or copied from the competitors… You’re explicitly not required to think, improve or suggest anything. Don’t step out of the box - and once you did, you’ve been marked. You'll face the consequences in the next yearly bonus, or just get fired because your performance was engineered. Hard to believe, but that's systematic. Expats and Senior developers - are leaving sometimes only after couple of month, facing the absurdity and the lie. There’s a very high turnover rate among expats, and for a good reason. Junior local developers - are anxiously coming to work here for almost no money, because they want to gain experience, but in fact are being ruined in their first year by learning the worst management and technical practices in the market (literally). And as for the overall working culture - sometimes tend to be less communicative and collaborative. That’s a culture thing - Everything is OK, everyone just say “Yes” but actually “Losing Face” on you (Google that), nobody complains about anything, nobody shares anything. This leads to difficulties in sharing knowledge and working in a productive team. And you know what - if I knew nobody really cares about my personal development, and that the expat sitting next to me doing the same job is getting payed 5 times more - I wouldn't cooperate as well. There is this kind of antagonism and disengagement in the air. The reviews here looks mostly genuine, apart from the 5-star-all-is-awesome reviews written by Agoda HR - ~300 technocrats of the worst kind, that wouldn't embarrass Vogon bureaucracy...

1.0
Feb 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Company is growing, team-members are friendly, decent pay

Cons

The technology management is extremely bad in Singapore. There is an air of "holier than thou" attitude from the software manager towards the team members. He doesn't give any room for people to think and expects everyone to execute "tasks" which he himself writes. He just trust anyone and micro-manages. Add to it, extreme favouritism and nepotism shown towards people who he likes personally and who will do whatever he asks them to do. Take for instance, one of his former colleagues who he personally brought into the company without any interview. This person, though is technically sound, but doesn't do any work at all and is having a happy ride because the manager backs him to the core. But if you are in the bad side of the relationship with him, your happiness is spoiled. There was even a team member, who is this extremely hard-working guy, was forced to leave because he wasn't in good terms with the manager. He also treats the team members as if they are a throw-away paper. He questions them with a curt, indifferent attitude and shows faces when you make a mistake and makes you feel extremely sorry. I can see a few of the team mates mentally disturbed to the point of talking to themselves while walking down the hallway.

2.0
Sep 7, 2024
Recommend
CEO approval
Business Outlook

Pros

+ exceptionally high salaries (but very biased by company of origin and nationality) + you can live in Bangkok and enjoy your personal time while putting your career in pause

Cons

- extremely rude, aggressive and top-down leadership, if you are not at their level nor from their preferred nationality, your opinion doesn't count and they'll let you know very aggressively - DIB is just marketing, in reality it's very biased by nationality. Professionals from Asian countries can make it to junior individual contributor positions, but they only want westerners for management, and people from their identical background for leadership (mostly Israel, or maybe American or Russian) - low career growth opportunities - they don't care about contributions and outputs, only who spends more time sitting on the chair - very transactional work without added value - you can be asked to do things against your values (like rejecting someone based on nationality or religious beliefs ) - not inclusive, in many meetings they often switch from English to Hebrew or Russian - nepotism and favoritism, untalented people who are submissive and only try to please leaders against company best interest , can make it much further in the company - you are asked to keep a low profile and do the bare minimum so you don't eclipse your manager - no investment on people's growth

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