Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Agoda

      Engaged Employer

      Agoda reviews

      3.9

      76% would recommend to a friend

      (2,922 total reviews)
      avatar

      Omri Morgenshtern

      76% approve of CEO

      68% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.6

      Career opportunities

      3.4

      Senior management

      Agoda has an employee rating of 3.9 out of 5 stars, based on 2,922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Dec 10, 2015

      Agoda sucks! Dont bother applying for a job here as customer support specialist.

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free starbacks coffee once in a while. Complementary snacks available on sone public holidays in pantry, modern work atmosphere

      Cons

      Hierarchy here, mngment thinks they are God. Badly-organized system coz company grows too fast. Mngment and bosses are unreasonable and dont listen to subordinates. Work under pressure. Etc...we lie to the customers too, poor them

      1.0
      Jun 17, 2015

      Only 3 Things to Master - Suckle Up to Your Management, Drink on Friday Nights, Power Point Skills

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reputable company in Thailand, stock options if you are higher management, if you can master the 3 things in Title, you will have incredible career growth opportunity

      Cons

      Lack long term vision, only copies what their sister company Booking.com does, full of egotistic people who cannot make the difference between an apple and a pear. Always having meetings but no solutions, lack innovative mindset, lack humble spirits as, ironical is one of their company value (Agoda DNA) If you are offered a position at Agoda, +20% to that to counter because they pay under market average.

      1.0
      Aug 26, 2022

      basically in hell

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary,location,work from at times,perks and benefits

      Cons

      everything. this is like a school. you will be monitored by real time. you will be micromanage. you will taught how to talk to people as if you are child. kpi driven. just go behind your back over all this things. you will have no freedom to go toilet also. at interview every look so good they don't even tell what their kpi is about. unrealistic kpi. the company at whole is problematic. and the customer have million problem because of this people. they will let you die by yourself.

      Viewing 109 - 111 of 2,922 Reviews
      Related searches: Agoda jobs | Agoda salaries | Agoda benefits | Agoda interviews | Agoda conversations
      ReviewsAgoda reviews

      Glassdoor has 3,273 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.