Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,262 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 381 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 202 reviews)); "good work life balance and pay good." ((in 97 reviews)); "+ great team and colleagues" ((in 86 reviews)); "Fully remote and good pay" ((in 74 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 105 reviews)); "The salary was low for the work" ((in 63 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 54 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 54 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 25 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Aug 10, 2016

Drink the Kool-Aid or Crush your Soul...

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

+ Great food program + Some decent, hardworking, humble people.

Cons

+ The Kool-Aid.... The stuff you have to drink to succeed here, yeesh. Half of the things people say make you wonder if some giant, anthropomorphic glass pitcher is going to bust through the wall at any moment, bellowing "OH YEAHHHH." I mean, it's totally normal to do your job well AND maintain a sense of personal identity and independence at the same time. I wish that concept was celebrated more often and people weren't hamstrung by an unwillingness to buy into the cult and saturate themselves with Airbnb Kool-Aid. + Leadership. There is no transparency of what leadership actually does. Many people openly do nothing and micro-manage the joy out of the company while everybody below them (people who are no less intelligent and motivated) do all the work.

3.0

May 15, 2014

Thinking about my time at Airbnb still leaves a bitter taste in my mouth

Aircorps

Recommend

CEO approval

Business Outlook

Pros

Great gear You will love most of your coworkers Being able to work remotely was a major plus for me, although this applies less and less in today's Airbnb

Cons

No respect or recognition if you work remotely, and that has only gotten worse for US employees who are unable to relocate to San Francisco or Portland. Heaven forbid you have a family and other roots in your own community! Your career with Airbnb is basically over. Atrocious management. None of the other lovely benefits mentioned by engineers and HQ folk here count if you don't work in the office If you work in CS, chances are you will feel taken for granted. That is because you are being taken for granted. Drama. Obvious favoritism as people are promoted or passed over with more regard for their social status than their competencies. Bias towards promotion of men in CS, even when an individual is less qualified than a woman in that role (and there are more women in the pool than men).

5.0

Mar 20, 2022

FAANG without the problems of FAANG

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Amazing diverse collaborative culture. Surrounded by very smart and highly skilled people who are constantly working hard to improve their craft. Most people check their ego at the door, everyone is helpful to one-another with the common mission in mind. Management is compassionate, caring, and clear on expectations. Employees feel supported with the right tools, resources, and are very well-compensated for the hard work. Total comp is on-par or better than FAANG in many cases.

Cons

Company is at the intersection of travel and sharing-economy, with focus on mostly traditional idea of travel lodging. While the travel industry is on the rebound from the pandemic, the long term future of the model is not without uncertainty and risk. Lots of competitions and the idea is not unique and can be replicated by competition.

Viewing 43 - 45 of 2,378 Reviews

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Drink the Kool-Aid or Crush your Soul...

Thinking about my time at Airbnb still leaves a bitter taste in my mouth

FAANG without the problems of FAANG

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