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Aircall

Engaged Employer

Aircall reviews

3.3

57% would recommend to a friend

(237 total reviews)

Scott Chancellor

60% approve of CEO

54% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

2.8

Senior management

Aircall has an employee rating of 3.3 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aircall employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

237 reviews
4.0
Jan 9, 2026

Good experience

Account executive
Recommend
CEO approval
Business Outlook

Pros

Culture, product, and team is great. They want you to succeed and very supportive.

Cons

Inbound can get dry and lot of unqualified leads.

5.0
Dec 22, 2025

Strong engineering culture with real growth opportunities, but not without trade-offs

Principal engineer
Recommend
CEO approval
Business Outlook

Pros

Clear career progression for engineers: I personally grew from Senior Software Engineer to Staff and then Principal Engineer, which shows that Aircall does recognize impact, ownership, and technical leadership when it’s consistently demonstrated. Challenging technical environment: The scale, distributed systems, and real-time constraints make this a great place for engineers who want to sharpen their skills and work on non-trivial problems. Ownership and autonomy: At senior levels, you’re trusted to drive architecture, influence technical direction, and mentor others rather than just “deliver tickets.” Strong engineering peers: Many talented and committed engineers across teams, making collaboration and technical discussions valuable and intellectually stimulating. Product with real customer impact: You clearly see how your work affects customers and business outcomes, which is motivating as an engineer.

Cons

Sustained pace at senior levels: As you grow into Staff and Principal roles, the scope naturally broadens and can require sustained focus and energy over long periods. Balancing speed and craftsmanship: In a fast-scaling company, there are moments where delivery speed takes priority, which can sometimes limit how much technical refinement you’d ideally want. Complexity of alignment at scale: With multiple teams and stakeholders, aligning on technical direction can take time and requires strong communication and influence skills. Impact visibility takes time: At Principal level, contributions are often strategic and long-term, so the value of the work isn’t always immediately visible or celebrated.

Viewing 13 - 15 of 237 Reviews
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Glassdoor has 384 Aircall reviews submitted anonymously by Aircall employees. Read employee reviews and ratings on Glassdoor to decide if Aircall is right for you.