Aircall reviews

3.3

57% would recommend to a friend

(237 total reviews)

Scott Chancellor

60% approve of CEO

54% positive business outlook

Aircall has an employee rating of 3.3 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aircall employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

237 reviews
1.0
Oct 21, 2024

Unrealistic expectations and misled

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't offer any pros of working here.

Cons

lack of on-boarding for new hires and unclear scope of role and responsibilities.

2.0
Mar 27, 2023

Avoid

Recommend
CEO approval
Business Outlook

Pros

Open to building new things. Creative liberty is allowed.

Cons

Half-baked product. Every department is siloed from one another. Not aware of the U.S. market competitive landscape. They continued to hire leadership with no previous industry experience. We lost upmarket and downmarket. Only could sell to customers based on prospect ignorance.

1.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Diverse Culture that you get to interact with.

Cons

Did not know their compensation nor what the OTE was.

avatar
Aircall Response
4y
Hello and thank you for your feedback. This is very valuable for us as we scale and continuously improve our current processes. At Aircall, we truly prioritize diversity & inclusion so we appreciate your recognition. I'm sorry to hear there may have been a lack of understanding in your compensation structure. We've recently revamped our commission structures for the NA GTM team whereas each department communicated these updates. Our Leadership and People Team always aim for transparency and clarity so if there's any additional feedback on how we can continue to improve, I certainly welcome it and can be reached at helen.cheuck@aircall.io. Thank you, Helen Cheuck, VP, HR NA and Global DEI Leader
Viewing 19 - 21 of 237 Reviews

Glassdoor has 384 Aircall reviews submitted anonymously by Aircall employees. Read employee reviews and ratings on Glassdoor to decide if Aircall is right for you.