Airwallex reviews

3.6

65% would recommend to a friend

(535 total reviews)
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Jack Zhang

69% approve of CEO

76% positive business outlook

Airwallex has an employee rating of 3.6 out of 5 stars, based on 535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

535 reviews
5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

I joined Airwallex in June 2020, and over the past almost 6 years, I’ve had the opportunity to grow very quickly. I started with QA work for the PA team, and over time expanded into tool development and team infrastructure improvement. What I appreciate most is that there are always new challenges and opportunities to learn. The scope of work keeps evolving, which has helped me continuously build new skills and make progress in my career. I’ve also had the chance to contribute beyond my original role, which makes the work both rewarding and meaningful.

Cons

Because the business grows fast, priorities and scope can change quickly, which sometimes creates ambiguity. This can be exciting, but it also means people need to adapt quickly and be comfortable with change. In some cases, processes and cross-team alignment could be improved to make collaboration more efficient.

1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There are smart teammates on the ground you’d get to work with

Cons

Management is short sighted and optimising for growth at truly at costs- where revenue is not built on long term trust, reliability & safety. Targets are driven mainly by “one off” revenue that isn’t displayed on the website, and desperate commercial reps charge without informing clients - completely subjective and have no value add to clients.

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Airwallex Response
2mo
Thank you for your feedback and for recognising the strength of your teammates. We are proud of the talented people building Airwallex. We’re continuing to grow, and we believe there is real opportunity here for people who want to make a meaningful impact in a high-performance environment. We take any concerns about client charging practices, transparency, or ethical conduct very seriously. Any unauthorized or non-transparent charging would be inconsistent with our policies, standards, and expectations. Maintaining customer trust is critical to us. Clients with questions about their account or charges should contact us through Airwallex Help on our site. For employees with concerns, we encourage the use of internal reporting channels or speaking with a People Partner so issues can be reviewed thoroughly. We also recognise your broader concerns raised about management, targets, and how teams operate as we scale. We are continuing to strengthen leadership, support, and accountability so that high expectations are matched by greater clarity and consistency. If you’re willing to share more detail, we encourage you to contact your People Partner or use our internal reporting channels so specific concerns can be reviewed appropriately.
Viewing 40 - 42 of 535 Reviews

Glassdoor has 571 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.