Airwallex reviews

3.6

65% would recommend to a friend

(535 total reviews)
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Jack Zhang

69% approve of CEO

76% positive business outlook

Airwallex has an employee rating of 3.6 out of 5 stars, based on 535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

535 reviews
5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Have worked at many companies and this one is a stand-out for me: - Established baseline of high functioning global company - Track record of strong growth - Very promising future prospects given roadmap and overall PMF - Overall caliber of the people here - know how to get things done; and high social IQ - Company ships new products and features faster than anywhere else I've been - Very strong senior leadership - Beautiful SF office and views

Cons

There are start-up elements to the company so best for people who have a builder, roll up your sleeves, mentality

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

fast growing in (only) some regions due to little to no competition

Cons

Horribly run company which operates without strategy and only has a single playbook: churn and burn through as many new bodies as possible to drive incremental gp growth. Do your research and look at the THOUSANDs of ex-Airwallex employees, including very senior people, and you'll notice that large portion of them after leaving moved sideways or down in their career. This company is so pooorly organized you will likely move sideways at best and possibly down in your career after they burn through and exhaust you here in demanding work that is mostly unproductive and essentially useless or unnecessary in other companies. Jack permanently operates in a state of zero trust which he states openly and regularly including on podcasts, Meaning every idea, decision, presentation or action you perform, regardless of experience, he assumes and believes that either you're incompetent or intentionally negligent. If you're a senior executive reporting to him you will be regretting every second of it. Off the chart controlling micro management. Do not come here if you like to innovate, fix structural problems, act autonomously as a professional or see yourself as a thinking or high-performing tech-industry professional. All of those traits are punishable attributes here (see next comment). This is a pure pick up the phone and grind to close a short term gp generating deal, or be fired either now or one quarter later type of operation, full stop, nothing else matters. It is nothing more than a garage-style business which has been superficially and artificially scaled up to the size it is now through continuous rounds of funding, and all orgs even those not in sales are expected to be 100% aligned towards that goal. This means little to zero tolerance or existence of any type of support, or effective, basic or lasting foundation for anything else. Insane high double digit annual churn rates across all teams for several years running and increasing, with no slowdown showing you they are doubling down on their failed single playbook model and not evolving. The churn impacts all orgs: legal, support, revops, marketing, product, engineering, IT, HR, and of course sales.

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Airwallex Response
2mo
Thank you for your feedback. We appreciate the honesty and specifics. We've grown fast, and growth at this pace doesn't always go smoothly. We know that. Over the past year, we've made real investments in the areas you've raised: stronger planning, clearer structures, better manager development through programs like Elevate, and more intentional career growth support through Rise. We want people to thrive here, not just pass through. We don't always get it right, and feedback like yours helps us close the gaps. Your experience matters, and we take it seriously. We wish you all the best going forward.
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Glassdoor has 571 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.