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      Airwallex

      Engaged Employer

      Airwallex reviews

      3.6

      64% would recommend to a friend

      (536 total reviews)
      avatar

      Jack Zhang

      68% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Airwallex has an employee rating of 3.6 out of 5 stars, based on 536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      536 reviews
      3.0
      Dec 30, 2021

      Average

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good peers in an open-minded environment

      Cons

      Poor management particularly constant micromanagement

      avatar
      Airwallex Response
      4y
      Thank you for sharing your feedback. We certainly don't strive for a micromanagement culture, we want to hire smart/competent people and empower them. Obviously this is an area we can continue to work on. Thanks again for your feedback and all the best for 2022.
      2.0
      Dec 29, 2021

      It was not nice

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay well for most roles, the $50 monthly card is a cool benefit, colleagues are friendly (but you can see they're sleepless and that brings the morale down)

      Cons

      There's no consideration nor empathy towards employees. You're expected to work very long hours, and cover for many roles at the same time as people resign often and expectations are always high. Meetings are any time during the day, EMEA (6-7am) and late hours for US (midnight) to accommodate to the Asian timezones. Too many "priorities" that make work and deadlines impossible. A workaholic without social/family life would be perfect here, I guess some people being a good fit, but not for me as it's stressful and unhealthy. Many of the cultural issues steam from the CEO and his dodgy decisions.

      avatar
      Airwallex Response
      4y
      Thanks for your feedback, we appreciate it and will circulate with the executive team. Regarding timezones, yes this is a challenge at times and one we have to be mindful of. Of course our global workforce is also an advantage in terms of access to talent, diversity of backgrounds and ability to execute globally however your point is a fair one. Thanks again for sharing it.
      1.0
      Dec 9, 2021

      Great PR company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      beautiful offices regardless of hours, higher pay than the industry average friendly and talented co-workers excellent design team, great visual

      Cons

      Can't believe the score is 4.0. The reviews here may come from HRs. The company did excellent work on PR and company images to attract investors. Unfortunately, the product itself is disappointing, a less ideal version of Stripe. The CEO cares most about the visual of the product. The young management usually micro-manages and prefers the hierarchy. The work-life balance is non-existence. 10am-10pm for the Shanghai office. When I was there, some speech from the management is so rude that I cannot believe it.

      avatar
      Airwallex Response
      4y
      Thank you for your feedback and we agree, our Design team is doing a fantastic job. Regarding your concerns, we are constantly working to improve and expand our product offering. We have also grown quickly and thus need to continue focusing on hiring experienced leaders and training developing leaders to ensure employees are supported. I'll surface your feedback internally, thanks for taking the time.
      Viewing 424 - 426 of 536 Reviews
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      ReviewsAirwallex reviews

      Glassdoor has 572 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.