This place was one of the most draining and disappointing professional experiences I’ve had. If you’re considering Airwallex because it looks “fast-growing” or “ambitious,” look deeper.
- Marketing leadership is completely clueless. There is an insane amount of money being burned on campaigns that add absolutely nothing to brand recognition, prestige, or credibility. It’s all word-salad messaging, vague “vision,” and flashy decks that go nowhere. Big egos, little substance. Lots of talking, very little impact.
- Leadership loves to posture like they know what they’re doing, but decisions feel reactive, poorly thought out, and driven by optics instead of strategy. The culture is passive-aggressive and ego-driven so as a result people protect themselves, throw others under the bus, and pretend everything is “exciting” while teams burn out.
- There is no real diversity here. The lack of inclusion is obvious the moment you walk in, and there’s little effort to change that. Different perspectives aren’t encouraged. Instead, they’re ignored or shut down.
- Turnover is constant. It’s a revolving door. People come in hopeful and leave exhausted. During my time there, we lost so many great colleagues, talented, thoughtful people who either resigned quickly or were pushed out because of poor management and a toxic environment. At some point it stops being a coincidence and starts being a pattern.
- The hiring process itself should have been a warning sign: long, disorganized, repetitive, and frankly not worth the effort in the end. Interviews drag on forever with unclear expectations, inconsistent feedback, and zero respect for candidates’ time. Let me assure you: that chaos doesn’t magically disappear once you’re hired. It is the culture.
- Work gets framed as “high performance,” but it’s really just chaos paired with unrealistic expectations and little support. There’s no culture here unless you consider toxicity, ego, and burnout a culture.
Yes, the pay is okay, but it’s not dramatically better than other tech companies in the Bay Area that actually know how to build teams, brands, and sustainable growth. The money isn’t worth the mental toll or the hit to your CV from pouring your energy into something with no clear direction.
If you can, run. Save your mental health, save your confidence and save your career momentum.
