Airwallex reviews

3.6

65% would recommend to a friend

(535 total reviews)
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Jack Zhang

69% approve of CEO

76% positive business outlook

Airwallex has an employee rating of 3.6 out of 5 stars, based on 535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

535 reviews
1.0
Jun 5, 2025

Stay far away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Above average $$$ Lunch provided Office is nice

Cons

toxic culture from management. clear they do not know what they are doing. ICs being lashed at. people randomly disappear. you will go to message someone on slack and they will be deactivated with no update or notice. many peers have cry in the bathroom at work. hire n fire n hire again roles always open for more than 1 year+++

1.0
Aug 23, 2025

Terrible CEO and leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some nice people around but mostly toxic environment still

Cons

1. No care for employee well being 2. Ruthless culture with no second chances 3. Constant pressure and toxic environment 4. A lot of packaging and window dressing to paint a fake picture that masks the actual state of the company 5. CEO runs the company with no trust or empathy 6. Whoever is left at the company are basically his lap dogs who blindly follow out of fear

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Airwallex Response
8mo
Thank you for sharing your feedback. It's disheartening to hear that your experience didn't align with the supportive and safe culture we're committed to building. The concerns you have raised about well-being and trust in leadership are being taken seriously. We agree that constructive feedback is crucial, but it should never come at the expense of psychological safety. To that end, we're actively working with our leaders and managers to ensure they have the tools to lead with empathy and manage teams in a healthy way. One example of this is our "Elevate" program, a global development initiative that builds practical people-leadership skills in our managers. While we continuously work to improve our culture, we also want to remind current team members that confidential resources, including coaching and counselling, are available through our Employee Assistance Program. Your well-being remains our priority. We appreciate your valuable input.
1.0
Jul 14, 2025

CEO runs everything

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay pretty good for a startup Might actually go public one day?

Cons

CEO micromanages everything. If he asks for something, you’d better make it happen. He does not want your opinion or an alternate way to achieve goals. Company only hires from top 100 schools because CEO & CPO don’t believe you can be smart or accomplished unless you were at age 18. Or if you come from Stripe. In Jack’s defense, what you see is what you get. Read his LinkedIn posts - he means everything he says and has no nuance or flexibility. Be prepared to be fired with no feedback or notice if you disagree.

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Airwallex Response
11mo
Thanks so much for taking the time to share your feedback. We appreciate you acknowledging our competitive compensation. We're genuinely sorry to hear that your experience with leadership didn't reflect the collaborative environment we strive for. It's really important to us that diverse perspectives are valued and that everyone feels heard in pursuit of our goals. On the hiring front, we're always looking for exceptional people from diverse backgrounds and experiences who can contribute to our mission. Our focus is truly on finding the best talent. You're right, clear feedback and supportive communication around performance are crucial, especially during challenging times. We're actively working to strengthen our leadership practices and foster an even more inclusive workplace where every team member can thrive. Your insights help us get there.
Viewing 7 - 9 of 535 Reviews

Glassdoor has 571 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.