Airwallex reviews

3.6

65% would recommend to a friend

(536 total reviews)
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Jack Zhang

69% approve of CEO

76% positive business outlook

Airwallex has an employee rating of 3.6 out of 5 stars, based on 536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

536 reviews
1.0
Jan 26, 2026

All hype, no substance. Run while you can!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is decent. That’s genuinely the only upside.

Cons

This place was one of the most draining and disappointing professional experiences I’ve had. If you’re considering Airwallex because it looks “fast-growing” or “ambitious,” look deeper. - Marketing leadership is completely clueless. There is an insane amount of money being burned on campaigns that add absolutely nothing to brand recognition, prestige, or credibility. It’s all word-salad messaging, vague “vision,” and flashy decks that go nowhere. Big egos, little substance. Lots of talking, very little impact. - Leadership loves to posture like they know what they’re doing, but decisions feel reactive, poorly thought out, and driven by optics instead of strategy. The culture is passive-aggressive and ego-driven so as a result people protect themselves, throw others under the bus, and pretend everything is “exciting” while teams burn out. - There is no real diversity here. The lack of inclusion is obvious the moment you walk in, and there’s little effort to change that. Different perspectives aren’t encouraged. Instead, they’re ignored or shut down. - Turnover is constant. It’s a revolving door. People come in hopeful and leave exhausted. During my time there, we lost so many great colleagues, talented, thoughtful people who either resigned quickly or were pushed out because of poor management and a toxic environment. At some point it stops being a coincidence and starts being a pattern. - The hiring process itself should have been a warning sign: long, disorganized, repetitive, and frankly not worth the effort in the end. Interviews drag on forever with unclear expectations, inconsistent feedback, and zero respect for candidates’ time. Let me assure you: that chaos doesn’t magically disappear once you’re hired. It is the culture. - Work gets framed as “high performance,” but it’s really just chaos paired with unrealistic expectations and little support. There’s no culture here unless you consider toxicity, ego, and burnout a culture. Yes, the pay is okay, but it’s not dramatically better than other tech companies in the Bay Area that actually know how to build teams, brands, and sustainable growth. The money isn’t worth the mental toll or the hit to your CV from pouring your energy into something with no clear direction. If you can, run. Save your mental health, save your confidence and save your career momentum.

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Airwallex Response
2mo
Thank you for your feedback. We don't take reviews like this lightly, and we want to address what you've raised honestly. On leadership and strategy: we hear you. As we've scaled, we've made real changes — structured planning cycles, cascaded OKRs, and purpose-built manager and individual contributor development programs. These aren't cosmetic. They exist because we recognized the need for more clarity and better people leadership, and we're committed to getting that right. We're continually investing in building a more inclusive environment where different perspectives are not just welcomed but expected. If we fell short of that during your time here, that's on us. We've made meaningful improvements to our hiring process, including clearer expectations, more structured interviews, and faster timelines. Retention is something we track closely and take seriously. We're proud of the rates of promotion and opportunities for our team members to grow their careers here. High performance and sustainability are not opposites. We monitor team health through biannual engagement surveys, and we hold managers accountable for building environments where people can perform at a high level without burning out. Some of what you've described reflects real challenges of a fast-scaling global company. Some of it points to experiences that shouldn't have happened. Both are worth hearing. We wish you well, and we appreciate you taking the time to share this.
4.0
Jan 20, 2026

Work life balance

Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, the roadmap milestones are clear and achievable

Cons

Sometimes you have to deal with unprofessional stakeholder teams...

1.0
Jan 18, 2026

Mercurial management, unfair benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

13 dollars foodpanda a day.

Cons

Quite unfair that SG employees are expected to work in office 5 days a week while other locations (US, EU, AU) have hybrid. Do they think people in singapore need to be micromanaged?

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Airwallex Response
2mo
Thank you for your feedback. We understand the in-office setup is not for you. As a rapidly growing business, we've found that face-to-face collaboration, support, and feedback are key to employee success. Workplace policies vary by region based on local team needs and business requirements, and we're always evaluating how we work across our offices as the company evolves. We want our people to feel trusted, not micromanaged. We've been investing in giving teams more clarity through structured planning and OKRs so that people have the context to make good decisions closer to the work. If that's not your experience today, we want to hear about it. We value our customers, and if you're seeing gaps between our standards and what's happening in practice, that's something we'd want to understand better. We'd encourage you to raise these points directly with your manager or People team partner. Feedback like this is more actionable when we can dig into the specifics together.
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Glassdoor has 572 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.