5mo
Thank you for sharing this feedback. We're pleased to hear that you found genuine value in our product. Building solutions that make a real difference for our customers is at the heart of what we do.
It's clear that the experience you described in our Sydney sales team didn't meet your expectations and we take that seriously.
Sales is a challenging function in any high-growth environment, and we set ambitious targets because we believe in our team's ability to deliver. That said, we're committed to ensuring those targets are grounded in reality and that our people have the support to succeed. Here's what we're focused on:
Clear Expectations & Enablement: We've invested significantly in onboarding programs, sales enablement resources, and coaching frameworks to ensure our teams have the tools and clarity they need from day one.
Leadership Development: Many of our sales leaders have grown with the company, bringing deep product and market expertise. We strengthen this foundation with structured training: our global Elevate program equips managers at all levels to lead effectively, while Rise (launched in 2026) empowers individual contributors to amplify their leadership impact.
Competitive Compensation: We regularly benchmark our compensation packages against market standards to ensure we remain competitive, particularly in key markets like APAC.
We recognize that fast-paced environments aren't for everyone, and that's okay. For those who thrive here, we're committed to creating a culture of clarity, support, and achievement. If you're a current employee and have concerns, we encourage you to connect with your general manager, manager or People team directly.