Airwallex reviews

3.6

65% would recommend to a friend

(536 total reviews)
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Jack Zhang

69% approve of CEO

76% positive business outlook

Airwallex has an employee rating of 3.6 out of 5 stars, based on 536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

536 reviews
1.0
Nov 15, 2025

Worst experience of my career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- They pay well - There are smart talented people

Cons

- Completely chaotic, endless disruption - Fear based culture, common conversations about job loss - Incredibly high churn rate - Many people you work with are burned out - Actually an incredibly poor standard of work due to these conditions - Directors who just say yes to everything and have little to no subject knowledge

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Airwallex Response
5mo
Thank you for sharing your feedback, and for acknowledging the caliber of talent on our team and our commitment to competitive compensation. The experience you've described is concerning and doesn't reflect the culture we're building. We're a high-growth company operating in a dynamic industry, which means priorities can shift as we respond to market opportunities. However, while we operate with speed and ambition, our expectation is that this is delivered with clarity and a respectful, supportive working environment. Here's what we're focused on to ensure our environment remains challenging but sustainable: Strategic Clarity: We have structured planning cycles and cascaded OKRs to ensure teams understand not just what we're doing, but why. This helps reduce reactive pivots and creates predictability even as we scale rapidly. Empowering Leadership: Through programs like our global Elevate initiative for people managers, we develop leaders who prioritize thoughtfully and lead with conviction rather than reflexive agreement. Building on this, in 2026, we launched Rise, empowering individual contributors to strengthen their leadership capabilities and amplify their impact. Sustainable Performance: We monitor team health through bi-annual engagement surveys and share results and action plans transparently across the company. We're committed to identifying and addressing burnout risks before they escalate. High standards and high performance don't require fear or chaos. For current employees, if your experience aligns with what's described here, we strongly encourage you to speak with the People team. This feedback matters, and we want to address it.
1.0
Nov 13, 2025

Terrible work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing and good product.

Cons

High pressure, long hours, and rapid, chaotic, change is a constant, "dog eat dog world" culture, poor management, terrible leadership recruitment process - leadership with a lack of management experience, very high turnover, inconsistent policies (mandatory five-day work weeks in Asia versus hybrid models elsewhere).

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Airwallex Response
7mo
Thank you for sharing your perspective. We appreciate your praise for our product, and we take feedback on our culture seriously. As a fast-growing company, things move quickly here, and our focus is on making that pace feel productive and exciting. We are committed to providing the clarity and support needed to thrive. To that end, we are continuing to build a healthy, high-performing culture. This includes: 1) Developing Empathetic Leaders: Through programs like our global "Elevate" initiative, we are actively training our managers to lead with clarity, prioritize effectively, and support their teams' well-being. 2) Improving Operational Clarity: We are refining our internal processes to bring more predictability and ensure everyone understands the "why" behind strategic shifts. 3) Ensuring Fair Policies: We are also reviewing our global policies to ensure they are applied as fairly and consistently as possible across all regions. We are committed to building a culture where people can do their best work as we continue to scale. Please reach out to your People Partner or manager if you need support or want to share feedback.
4.0
Nov 12, 2025

Good Tech

Recommend
CEO approval
Business Outlook

Pros

Loved the tech, company is going to dominate one day in the near future.

Cons

Management changes in Australia, too much churn.

Viewing 79 - 81 of 536 Reviews

Glassdoor has 572 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.