Airwallex reviews

3.6

65% would recommend to a friend

(536 total reviews)
avatar

Jack Zhang

69% approve of CEO

76% positive business outlook

Airwallex has an employee rating of 3.6 out of 5 stars, based on 536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

536 reviews
1.0
Nov 13, 2025

Terrible work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing and good product.

Cons

High pressure, long hours, and rapid, chaotic, change is a constant, "dog eat dog world" culture, poor management, terrible leadership recruitment process - leadership with a lack of management experience, very high turnover, inconsistent policies (mandatory five-day work weeks in Asia versus hybrid models elsewhere).

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Airwallex Response
7mo
Thank you for sharing your perspective. We appreciate your praise for our product, and we take feedback on our culture seriously. As a fast-growing company, things move quickly here, and our focus is on making that pace feel productive and exciting. We are committed to providing the clarity and support needed to thrive. To that end, we are continuing to build a healthy, high-performing culture. This includes: 1) Developing Empathetic Leaders: Through programs like our global "Elevate" initiative, we are actively training our managers to lead with clarity, prioritize effectively, and support their teams' well-being. 2) Improving Operational Clarity: We are refining our internal processes to bring more predictability and ensure everyone understands the "why" behind strategic shifts. 3) Ensuring Fair Policies: We are also reviewing our global policies to ensure they are applied as fairly and consistently as possible across all regions. We are committed to building a culture where people can do their best work as we continue to scale. Please reach out to your People Partner or manager if you need support or want to share feedback.
1.0
Aug 28, 2023

Bad Bad Bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Latest tech; smart colleagues; global.

Cons

Long hours; too distributed; non-existent culture; unrewarding work.

2.0
May 7, 2022

Great at selling the dream, but reality is it's not

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Get to work with some great people who are genuinely smart - Very fast paced, will get to work on range of projects with high exposure early on - High growth company, product with potential

Cons

- Horrific culture built based on a Chinese way of working - Work life balance is not promoted but rather condemned, while no explicit expectation to work long hours, if you seriously want to have a life out of work, you will not be given progression opportunities or any recognition. - Senior leadership are toxic in approach, all decisions need to have CEO level approval. No trust for the people that he hires, needs to have oversight on every single thing. No one is able to really stand up to him. - Turnover is extremely high, you will see messages of people being welcomed and a deactivated slack profile not much later. If they have not left yet, they will be seriously burnt out. - Seem to have no real progress/plan on people and culture, they hired a new Global Head of People and Global Head of Talent from Google, however both have left after only a few months. (speaks volumes) - Diversity and inclusion is non existent, no initiatives to improve this and people seem to come from the same companies and backrounds. - Communication from senior leadership is horrific, have seen countless people get slandered in public forums

Viewing 97 - 99 of 536 Reviews

Glassdoor has 572 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.