Airwallex reviews

3.6

65% would recommend to a friend

(536 total reviews)
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Jack Zhang

69% approve of CEO

76% positive business outlook

Airwallex has an employee rating of 3.6 out of 5 stars, based on 536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

536 reviews
3.0
Aug 28, 2021

The fish stinks from the head down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- high growth business with strong future prospects thanks to its product offering and financial backing - employee share option plan available - global presence - intelligent colleagues to learn from and collaborate with

Cons

- diversity is decreasing as the profile for candidates has become increasingly narrow, and highly elitist - executive leadership lack the know-how to drive real cultural change and waste time and effort focusing on low impact activities - career development is difficult to achieve. If you are not able to consistently execute at 110% or are unwilling to sacrifice your personal life to the extreme hours and demands you will see your career development stall as you are bypassed for future opportunities - lack of clear processes across the business leads to inefficiency and frustration

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Airwallex Response
4y
Thank you for the time taken to write your review. It's positive to see your thoughts on our growth, rewards, and your experiences in a collaborative team at Airwallex. The themes in your feedback will be passed onto our Leadership Group for consideration. Our People Team is focusing on many areas to ensure we continue to improve the employee experience. As we continue to grow, we are always looking for ways to ensure diversity amongst our teams. As a current employee, we welcome your input on these strategies so do reach out to your People Operations Team. We hope to hear from you. Thanks again.
1.0
Dec 14, 2019

Living Nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Made good friends. A lesson learnt.

Cons

Bunch of clowns running shows they shouldn’t be. Hire senior people with creative titles and lacking experience. Long hours. Contradictions. Micro management. Poor leadership. Compliance loopholes everywhere. Sensitive data leakages via social media channels.

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Airwallex Response
6y
Thank you for your feedback. It is hard to decipher from your comment what level of leadership you are referring to, however, we are proud to say that we have a highly experienced and skilled leadership team, we seek to engage leaders who bring a unique skillset to their role. We don’t think the titles attributed to these roles are particularly creative, being that they are fairly standard across technology businesses such as ours, but creativity is subjective. We aim to provide an open and collaborative work environment, and whilst we acknowledge that as we are growing rapidly there is a lot of room for improvement, we are actively working to address issues raised by team members. As in any fast growth business, there is a need to pivot rapidly and while some may see this as contradiction, we view this as agility. We are proud of how hardworking our team is, but to liken our workspace to a sweatshop is quite extreme. We offer flexible work arrangements, generous parental leave, and have an office decked out with high-end fittings, table tennis, a loaded snack cupboard, designer coffee, and frequent team events. We can also confidently assure that our compliance team works diligently to ensure we meet required standards and we are unaware of any compliance ‘loopholes’. If you were aware of any compliance risks or data leaks during your time with the business, you were required to report this under your employment agreement.
1.0
Oct 24, 2019

Horrible company

Recommend
CEO approval
Business Outlook

Pros

Nothing is pros, all terrible things

Cons

Horrible company, politics everywhere, very poor people management terrible structure

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Airwallex Response
6y
Thank you for your review. We are saddened to read that you are unable to identify any positives from your time working with Airwallex. We believe we have a welcoming team, provide a nice work environment, and have developed outstanding products - as well as achieving rapid growth, industry accolades and hiring exceptional global talent. It is shocking to us that anyone could contribute to this environment and have no positive reflections. We have taken your feedback onboard but would encourage you to think about your advice to management more deeply. It is very easy to write a negative review, but as those tasked with addressing this and making positive change will attest, solving these issues is more complex. Any ideas or constructive feedback you have are welcomed as we are striving to create a workplace that is enjoyable and engaging for all.
Viewing 94 - 96 of 536 Reviews

Glassdoor has 572 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.