Airwallex reviews

3.6

65% would recommend to a friend

(536 total reviews)
avatar

Jack Zhang

69% approve of CEO

76% positive business outlook

Airwallex has an employee rating of 3.6 out of 5 stars, based on 536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

536 reviews
1.0
Feb 16, 2022

Not so great on the inside

Recommend
CEO approval
Business Outlook

Pros

Great business branding, good product

Cons

The past 2 global heads of people left after 6 months and 2 months respectively - huge red flag right there. In my own team, the manager often passes down the stress from the top, as a result it feels like I'm constantly walking on eggshells every single day at work. There's pressure on the newbie to look all hyped up and enthusiastic, but my advice in case you do join us that you'll have a better chance at surviving if you find the right people to commiserate with. If you look carefully at the recent article on Airwallex blog from the CEO about attracting and retaining talent, 7 out of 10 paragraphs are just money money money, and the remaining 3 are fluff about making an impact - but make no mistake, once you join you're just another dispensable cog who won't get much in terms of recognition or respect. Just hold on to the money and hope that's enough! Don't join this company if you're looking to be treated with a little respect or if you're looking for more than just decent compensation.

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Airwallex Response
4y
Thanks for reviewing Airwallex. Sorry to hear you had a negative experience. I'll surface this feedback to the executive team. Wishing you all the best
1.0
Dec 9, 2021

Great PR company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

beautiful offices regardless of hours, higher pay than the industry average friendly and talented co-workers excellent design team, great visual

Cons

Can't believe the score is 4.0. The reviews here may come from HRs. The company did excellent work on PR and company images to attract investors. Unfortunately, the product itself is disappointing, a less ideal version of Stripe. The CEO cares most about the visual of the product. The young management usually micro-manages and prefers the hierarchy. The work-life balance is non-existence. 10am-10pm for the Shanghai office. When I was there, some speech from the management is so rude that I cannot believe it.

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Airwallex Response
4y
Thank you for your feedback and we agree, our Design team is doing a fantastic job. Regarding your concerns, we are constantly working to improve and expand our product offering. We have also grown quickly and thus need to continue focusing on hiring experienced leaders and training developing leaders to ensure employees are supported. I'll surface your feedback internally, thanks for taking the time.
1.0
Aug 26, 2021

Worst company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- If you want to work crazy hours and have no life you'll be able to progress your career here

Cons

- Micromanagement at its absolute worst. You aren't trusted to make a single decision unless the CEO signs off on it. - It's massively a boys club - Incredibly sexist company - You won't get promoted unless the CEO agrees to it - High-pressure environment for very little reward - Zero work-life balance, the expectations are incredibly unrealistic - Everyone is burnt out - Toxic culture of throwing each other under the bus - Incredibly unprofessional work environment If I could give zero stars I would. I wouldn't recommend this to anyone as a good place to work.

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Airwallex Response
4y
Thank for your review. We are disappointed to read that you have had a negative experience and will feedback the themes you have highlighted to our Leadership Group. We are proud to have been co-founded by Lucy Liu and to feature so many women within our executive team. Gender diversity remains an ongoing focus and we are making progress with over 40% of our global workforce being female-identifying - this is strong representation when compared with other similar companies. We understand the importance of continuing to strive for improvement in our diversity across all areas. We appreciate you sharing your thoughts.
Viewing 106 - 108 of 536 Reviews

Glassdoor has 572 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.