Alaska Airlines reviews

4.0

79% would recommend to a friend

(1,730 total reviews)
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Ben Minicucci

78% approve of CEO

79% positive business outlook

Alaska Airlines has an employee rating of 4.0 out of 5 stars, based on 1,730 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alaska Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Mar 31, 2011

CYA, Status Quo, Equal Results, and Old Timers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great VP for IT. There are [only] a couple of bright spots in management.

Cons

Too much complacency and acceptance of status-quo. Promotions are equal regardless of performance and achievement. H/R works hard to low-ball promotion rate. IT is often the obstacle for other divisions. IT likes to limit choices with convoluted policies driven by leaders that have little care for customer service. Leaders are driven by an overly conservative approach that only benefits the leaders and not the company.

5.0
Dec 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Free flight benefits on Alaska and Horizon as well as big discount on other airlines. Airline focuses on its people before its profit.

Cons

The airline business in general is hard to work for. Customers are often in a hurry, angry, and demanding. The industry is volatile and unpredictable and highly competitive so don't expect job security.

Viewing 1711 - 1713 of 1,730 Reviews

Glassdoor has 1,891 Alaska Airlines reviews submitted anonymously by Alaska Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Alaska Airlines is right for you.