Alchemer reviews

3.2

44% would recommend to a friend

(160 total reviews)

Marty Mrugal

62% approve of CEO

44% positive business outlook

Alchemer has an employee rating of 3.2 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alchemer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

160 reviews
1.0
May 4, 2018

Avoid this company if you are a professional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The rank and file employees are fantastic. Loved working with them. The insurance benefits and perks were great.

Cons

Unfortunately, if you are a competent professional you will quickly become frustrated having to work with the three people in the senior leadership running the company. The senior leadership are completely incompetent and in over their heads. The Directors (all of whom were very experienced in their field) they brought in last year to help them transition from a start up to the next level were generally very good but were not given the opportunity to succeed. The CEO is very intelligent but arrogant to the point he thinks he knows more (because he read it in a book) than the subject matter expert Directors who spent a career learning and developing their craft. Most of the Directors left after 6 - 8 months out of sheer frustration. Communication is abysmal. The trust and credibility of senior leadership is non-existent. They would bad mouth each other behind their backs as well as regularly bad mouth all the Directors and Managers. As was mentioned in other comments, there has been discriminatory comments made but there isn't anybody trustworthy to go to with the complaint.

5.0
Nov 8, 2023
Recommend
CEO approval
Business Outlook

Pros

The People - Across the organization, people embody the company values of being service-oriented to customers and one another, being curious, and always finding a way to make good things happen. Company Culture - Leadership is transparent and takes a continuous improvement approach to company culture, a fun and engaging place to work. The Product - Industry-leading feedback solution the Alchemer organization and customers find easy to use and effective at the enterprise level. Growing fast - The company is consistent and systematic about growth, creating opportunities for employees that only exist in this type of dynamic environment.

Cons

For employees who are in the Denver - Boulder Metro area, post-COVID commute times have exceeded pre-pandemic commute times though this con is somewhat mitigated by the hybrid work model Alchemer offers.

1.0
Dec 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Free food and a cool office space.

Cons

I currently work at Alchemer and I'm desperately looking for my exit strategy. The leadership here is brutal and the turnover is astounding. I've never seen such turnover in my 20+ year career. The culture here used to be great prior to the new leadership team arriving a few years ago. The change has been significant, and horrifying.

Viewing 34 - 36 of 160 Reviews

Glassdoor has 165 Alchemer reviews submitted anonymously by Alchemer employees. Read employee reviews and ratings on Glassdoor to decide if Alchemer is right for you.