Alchemer reviews

3.2

45% would recommend to a friend

(160 total reviews)

Marty Mrugal

62% approve of CEO

44% positive business outlook

Alchemer has an employee rating of 3.2 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alchemer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

160 reviews
2.0
Dec 20, 2025

It's a job

Recommend
CEO approval
Business Outlook

Pros

it's a job, pays the bill. I like who I work with

Cons

unsteady, lots of turnover. Wary of senior managment

3.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, most good people to work with, was a cool tool to sell to but was in that middle market stage, where client's used to be able to sign up easily and get general support (which is typical for Self service model), to push more towards Consultive sales. which is good. in the beginning... base salary was good. benefits good cool product for VoC, but companies like survey monkey is how they operated before rebrand, and then they were trying to position themselves at the Qualtrix level in deal size and newer release with more functionality. the culture was on the progressive side, however things changed quickly with new leadership and then the company being sold to PE.

Cons

I believe after rebranding and then when PE purchase the company things became sour. Seriously increase in Micromanagement, over hired, reps weren't performing as projective. Also the would say one thing but their actions were opposite. I had sizable deal I was working on and building good relationships through the sales process, but then my direct report (obviously getting pressured from the new leadership) told me to send my prospect a" hard close" email. I had to ask my direct report "Are you seriously wanting me to do this, this goes against every fiber in my being, I feel if I say this to the prospect I feel we will lose the deal (given my decade in Software sales"). My direct report said "Yes, send this email to the prospect". Well I did as instructed and my Prospect, replied back like you would to a used car's sales man, and essentially said we will be working with another vendor from this point forward" Pressure became more intense and we were not supported internally as much as before from other departments. Eventually things came to an end, and a lot of good AE's that were brought on with me where eventually so over pressured for results, they either left or got laid off. Since I've not bean there for a wile has been and overhaul of turnover both in leadership and management, so this could all be resolved by now.

5.0
Apr 4, 2025

Positive growth and change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Alchemer is moving in the right direction. New CEO, CMO, and CTO are bringing positive change to the organization. Happy to see the team starting to diversify. Product investments and company communication. There’s a lot more energy, positive vibes, and less fear at the office in 2025. Feels a bit like a startup at times.

Cons

The office being located in Louisville. Occasionally lack clear direction/resources to execute what execs want.

Viewing 10 - 12 of 160 Reviews

Glassdoor has 165 Alchemer reviews submitted anonymously by Alchemer employees. Read employee reviews and ratings on Glassdoor to decide if Alchemer is right for you.