Is Alight Solutions a good company to work for?

Alight Solutions has an overall rating of 3.2 out of 5, based on over 4,330 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 54% of employees would recommend working at Alight Solutions to a friend and 43% have a positive outlook for the business. The best reviews about Alight Solutions have been left by employees working as Senior Workday Consultant , Senior Consultant and Senior Customer Care Representative .

Does Alight Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alight Solutions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alight Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Alight Solutions?

54% of Alight Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alight Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (184) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (71) , Customer Service Representative (CSR) (66) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (34)

What are the pros of working at Alight Solutions according to real employee reviews?

"Good benefits and not toxic" ((in 256 reviews)); "Work from home was good" ((in 232 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 222 reviews)); "Great people and very diverse" ((in 191 reviews)); "Colleague culture is good and comfortable to work" ((in 99 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 195 reviews)); "Poor management..too many followers & not enough leaders" ((in 141 reviews)); "No training at all for freshers and experienced" ((in 119 reviews)); "Be aware of frequent layoffs and high turnover, lots of outsourcing to India." ((in 66 reviews)); "Delayed sometimes and no bonus" ((in 48 reviews))

What are employees saying about Alight Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alight Solutions layoffs and their outlook for job security at Alight Solutions in 2026.

What are the top reviewed Alight Solutions locations?

Lincolnshire , Orlando , The Woodlands , Chicago , Charlotte , Atlanta , Dallas , Houston , San Juan , Winston-Salem , New York , Miami , Illinois City , Hunt Valley , Jacksonville , Texas City , Irvine , Norwalk , Baltimore , Bridgewater , Austin , Spring , Indianapolis , Philadelphia , Denver , Tampa , Newark , Conyers , Deerfield , Raleigh

Alight Solutions reviews

3.2

54% would recommend to a friend

(3,784 total reviews)

Rohit Verma

72% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

4K reviews

2.0

Jul 19, 2021

Horrible Employer

Ccr i

Recommend

CEO approval

Business Outlook

Pros

Close to the house and the hours were good

Cons

* Incomplete training * Disorganized * Hostile work environment * Unprofessional * Do not alter their policies per demographic area * Racist was hired to take Spanish phone calls but were unable to speak Spanish at the work place. * Never spoke to a person in person always through phone or chat. * Evaluations unfair

3.0

Jul 6, 2021

The Client your work environment

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Growth in theory is fairly simple

Cons

Unable to ask for vacation time more than 3 to 4 months ahead of time, the availability of PTO is also determined based on TEAM numbers, which can be an issue if your client is understaffed. Growth is actually determined by the need of the client, most CSR's that got to senior had actually handed in their resignation letters due to the fact that they were not promoted as promised and only when letter were handed did the management proceed to promote them. Meaning you can be stuck in place if the client needs you too much and you don't fight for yourself.

5.0

Jun 30, 2021

Great Company to work for due to diversity and performance based compensation

Senior client manager

Recommend

CEO approval

Business Outlook

Pros

Great Company to work for due to diversity and performance based compensation; they believe their employees are great assets

Cons

Work Life Balance could be better

Viewing 388 - 390 of 3,784 Reviews

Jobs at Alight Solutions

Digital Engagement Delivery Project Manager I

Customer Service Agent- Virtual - Temporary

DC Solution Architect - Virtual

Client Leader-Alight Leave Solutions

Strategic Account Executive - Virtual