Is Alight Solutions a good company to work for?

Alight Solutions has an overall rating of 3.2 out of 5, based on over 4,330 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 54% of employees would recommend working at Alight Solutions to a friend and 43% have a positive outlook for the business. The best reviews about Alight Solutions have been left by employees working as Senior Workday Consultant , Senior Consultant and Senior Customer Care Representative .

Does Alight Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alight Solutions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alight Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Alight Solutions?

54% of Alight Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alight Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (184) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (71) , Customer Service Representative (CSR) (66) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (34)

What are the pros of working at Alight Solutions according to real employee reviews?

"Good benefits and not toxic" ((in 256 reviews)); "Work from home was good" ((in 232 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 222 reviews)); "Great people and very diverse" ((in 191 reviews)); "Colleague culture is good and comfortable to work" ((in 99 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 195 reviews)); "Poor management..too many followers & not enough leaders" ((in 141 reviews)); "No training at all for freshers and experienced" ((in 119 reviews)); "Be aware of frequent layoffs and high turnover, lots of outsourcing to India." ((in 66 reviews)); "Delayed sometimes and no bonus" ((in 48 reviews))

What are employees saying about Alight Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alight Solutions layoffs and their outlook for job security at Alight Solutions in 2026.

What are the top reviewed Alight Solutions locations?

Lincolnshire , Orlando , The Woodlands , Chicago , Charlotte , Atlanta , Dallas , Houston , San Juan , Winston-Salem , New York , Miami , Illinois City , Hunt Valley , Jacksonville , Texas City , Irvine , Norwalk , Baltimore , Bridgewater , Austin , Spring , Indianapolis , Philadelphia , Denver , Tampa , Newark , Conyers , Deerfield , Raleigh

Alight Solutions reviews

3.2

54% would recommend to a friend

(3,784 total reviews)

Rohit Verma

72% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

4K reviews

1.0

Apr 6, 2021

Best Remembered for Being Compass Professional Health Services

Senior associate consultant

Recommend

CEO approval

Business Outlook

Pros

-downtown in Dallas’ business district -casual fridays -decent pay for a relatively entry level role -great coworkers (for the most part) -younger vibe (people in their 20s and 30s for the most part) -learning an endless amount about healthcare and benefits

Cons

-benefits are mediocre -No HSA contribution (which is sad and ironic, considering this is a benefits admin company for hundreds of clients with way better benefits) -PTO and any other time (even if it’s 30 mins) is subpar and is strictly monitored by management -feels cliquey like HS depending on your manager and coworkers -paid holidays were stripped once compass was converted to alight -very repetitive once you hit the senior level -favoritism and nepotism is very real and alive here

1.0

Jan 14, 2021

Corporate America

Health client manager

Recommend

CEO approval

Business Outlook

Pros

Handful of colleagues that help make it through the season

Cons

No loyalty or protection from leadership

1.0

Jan 11, 2021

A sinking ship

Commercial director

Recommend

CEO approval

Business Outlook

Pros

There are a handful of smart, strategic, kind, and capable people who are working hard to try to save the business.

Cons

Alight is simultaneously a revolving door and career purgatory. It’s very common for people to be at Alight for two years or less. Or 20+ in the case of most leaders. That tension creates an atmosphere for those smart, capable people to leave (voluntarily or involuntarily) after yet another strategy overhaul from yet another group of consultants. Low engagement, high office politics, layoffs, and cost cuts are common. Customer facing and employee facing technology is at least a decade behind.

Viewing 397 - 399 of 3,784 Reviews

Jobs at Alight Solutions

Customer Service Agent- Virtual - Temporary

Director, Benefits & Wellbeing - Virtual

Remote Seasonal Benefit Counselor - ABG

Strategic Account Executive - Virtual

VP, Strategic Account Executive - Virtual