Does Alleviate pay their employees well?

According to anonymously submitted Glassdoor reviews, Alleviate employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Alleviate. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Alleviate?

53% of Alleviate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alleviate 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Alleviate?

Debt Advisor (31) , Negotiator (8) , Sales (8) , Customer Service Representative (6) , Sales Associate (6) , Account Manager (4) , Anonymous (4) , Senior Analyst (4) , Client Success Manager (3) , Debt Consultant (3) , Member Support Representative (3) , Payment Processor (3) , Client Success Account Manager (2) , Compliance (2) , Marketing (2)

What are the pros of working at Alleviate according to real employee reviews?

"Great people to work with" ((in 11 reviews)); "Good culture." ((in 8 reviews)); "Friendly (for the most part) coworkers" ((in 6 reviews)); "Constant training helps you reach your goals." ((in 6 reviews)); "It’s a nice building and office" ((in 6 reviews))

What are the cons of working at Alleviate according to real employee reviews?

"Management is clueless and the majority of employees are in Guatemala." ((in 11 reviews)); "A small few are traditional salespeople and are good at deceiving clients, but most people, as other posters have stated, will never even earn a commission." ((in 5 reviews)); "Leadership is aggressive, unreasonable, and quick to lash out over the smallest issues." ((in 4 reviews)); "What you’ll find is no support from any managers." ((in 3 reviews)); "It's hars to make money because of low debt amounts." ((in 3 reviews))

What are employees saying about Alleviate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alleviate layoffs and their outlook for job security at Alleviate in 2026.

What are the top reviewed Alleviate locations?

Irvine , Phoenix , Jacksonville , Boise , Washington , Dallas , California City , Long Beach , Los Angeles , Orange , San Diego , South Irvine , Dallas-Fort Worth

Alleviate reviews

3.3

53% would recommend to a friend

(163 total reviews)

Michael Barsoum

59% approve of CEO

45% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

3.2

Senior management

3.0

Compensation and benefits

Alleviate has an employee rating of 3.3 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alleviate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

163 reviews

1.0

Jul 2, 2024

HORRIBLE Company to work for

Debt advisor

Recommend

CEO approval

Business Outlook

Pros

They do not ask much for sales rep. You are a number so you can do what you want because they are so unorganized.

Cons

I don't even know where to begin. By far the most unorganized, money hungry, poorly managed company I have every been employed for. For a sales role onboarding takes weeks if not months. There are seasoned sales professionals dealing with unqualified candidates, changing or no metrics, constant organizational changes that only benefit upper management. Not only sales but the pay for almost every position posted internally was insulting. A lot of people drinking the cool aid to keep hope alive but the company should be going bankrupt soon. Leadership & HR have no morals the way the lay people off, which seems like it's weekly at this point. If you want to waste your time work for this company.

Alleviate Response

1y

Thank you for sharing your feedback, and we sincerely apologize for any dissatisfaction you experienced during your tenure as a debt advisor. It's important to clarify that our organization is currently in a phase of robust growth and financial stability. As we expand, we are deeply committed to enhancing our operational frameworks continually. This dedication is aimed at delivering an even higher standard of service to our clients. We understand that adapting to these enhancements may pose challenges, and we genuinely appreciate the contributions of everyone involved in facilitating these improvements. We take great pride in our robust compensation structure, which is regularly assessed and updated to ensure fairness. We sincerely appreciate the time and effort you invested in our company, and we thank you for your feedback.

1.0

Apr 19, 2024

Management sucks

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work from home and great co workers My mentor from last year she was great

Cons

Honestly management is not great, glad the fired the person in charge in Guatemala, se didn't do anything but they fired one of the few supervisors that knew what to do, they kept one from here that always gives out wrong information to agents, a lot of us complaint about it but he is still there... They changed bonuses to impossible ones.... seems like they dont want us to reach bonuses and yet they say metrics may change from time to time but it is still a benefit... how can it be a benefit when they change bonuses EVERY month and to impossible targets in orden for agents to not get their bonuses paíd... oh because they noticed we gave our 150% on the previous month they had to put something impossible not only that before I left I asked other agents how they plan to reach the goals , and the response Will shock you, but guess that is management is looking for

Alleviate Response

2y

We appreciate your feedback regarding your experience with our company. We prioritize efficient management practices and promptly address any issues related to effectiveness. We want to clarify that although our bonus structure may change sometimes, it is not monthly. Our bonuses serve as an incentive for better performance and professional development. We are pleased to hear that you enjoyed the flexibility of working remotely with your colleagues and mentor. We apologize that our company did not meet your expectations, and we wish you the best in your future endeavors. Thank you for taking the time to share your feedback with us.

1.0

Jul 19, 2023

This company has a poor compensation problem across the board.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone I've met there below the C-level is amazing (and absolutely miserable there!). This problem is only at the very top.

Cons

Nobody below the C-level makes even close to median pay in Orange County for comparable work. As a result, everyone I know there is planning their exit, and employee turnover is shockingly high. I've had people significantly higher up (including my own supervisor) vent to me about how unhappy they are with the pay. Imagine being so bad at running a company that you can't turn a profit without college graduates in your full-time workforce resorting to public assistance. If I was an Alleviate executive, I would genuinely be humiliated.

Viewing 4 - 6 of 163 Reviews

Jobs at Alleviate

Director of Payment Processing

Sales Debt Advisor (High-Earning Closer)

Director of Client Success

Alleviate

Alleviate reviews

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Ratings by demographic groups

Reviews by job title

HORRIBLE Company to work for

Management sucks

This company has a poor compensation problem across the board.

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