Ally Financial reviews

3.7

69% would recommend to a friend

(2,383 total reviews)
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Michael Rhodes

60% approve of CEO

55% positive business outlook

Ally Financial has an employee rating of 3.7 out of 5 stars, based on 2,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ally Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Feb 28, 2022

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Entry level positions with acceptable benefits.

Cons

The culture is not inclusive at the local levels outside of Charlotte. They are bringing everyone back into office to be told what to do and micromanaged by the old white guys that are in the leadership positions in the smaller offices. These offices are not inclusive, and are stuck in their outdated ways of discriminating against parents. That will be even worse now when we have to leave the office to care for a sick child or appointments when that could be done while working if they would allow work from home. USAA, U.S. Bank, M&T, PNC, TD Bank, Bank of America, Regions, Discover, Charles Schwab etc... are way more remote friendly than Ally. They all have a decent percentage of completely remote job postings. How is Ally going to compete to retain and recruit. I have applied for 20 other remote banking jobs in the past 2 weeks and I know a lot of people in my department have as well. Nobody wants to sit in an uncomfortable office environment for a customer service/call center type job.

2.0
Jul 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Salary - The benefits and pay were not all that bad - this is one of the only companies I have worked for that seems to be operating according to modern standards for pay in tech field. The bonus I received was laughable without any clear reasons given or even an explanation for how bonus was awarded - not the first time I have seen this so it wasn't as important to me. I'm not sure even my manager knew as she seemed really uncomfortable giving me the news, and quickly rushed me out after an encouraging "you can only go up from here" speech. Facilities - This company is really looking to impress the youngins like myself, so they have extremely nice offices in headquarter locations. It was really weird to hear the people who had been in the Southfield office for 10 years complain to me about parking and having to drive to Detroit now when we worked in such a magnificent work space. People seemed to really hate the fact that they had to walk more than 2 blocks from a parking structure, but I considered this a plus.

Cons

Creepy/boring work environment - When I first started working in my team, I was surprised to find how awkward every meeting was. I don't think it was like this for every team, but the general mood of most of my team's interactions consistently oscillated between apathetic and inappropriately hostile. I got the immediate feeling that something was weird, but everyone was still trying to act normal in front of me, so I didn't find out the reasons until later. In a weird attempt at lightening the mood, my manager would often order people to discuss their personal vacation plans during meetings. After getting back from a vacation I had to reschedule due to my manager pressuring me to do so, she kept asking me to send her 3 of my favorite pictures without me having offered which I thought was kind of bizarre. I never did because I didn't think she needed to see my vacation pictures or show them to the entire team for that matter. It gets weirder because she then later dinged me in my performance evaluation for things that happened at work while I was on vacation. She had a poor sense of boundaries in general where she seemed to need to know about everything happening in your life to assess whether it was actually more important than your job. Another coworker after being asked about her vacation during a meeting, flatly responded that it was nice simply because she wasn't at work. Management - After awhile, I realized that my manager had more far reaching issues with people skills. During task oriented sessions, she liked to blindside people with subtle accusations about their work without any previous communication. During my one on ones she would explain her frustration with her observation that people acted defensive during meetings, so she didn't seem to have any idea how her actions came across. When I suggested simple things like creating an agenda or making meetings more focused on individuals involved without involving everyone every time, she would acknowledge that I spoke and that's as far as it would go. It became a theme over and over again that my manager simply did not listen or retain information. If she forgot something someone had told her or the status of something, she would quickly get angry and blame a coworker who would then have to explain the last conversation on the topic for the 2nd or 3rd time. She had major trust issues and assumed that anything bad that happened was due to the ill will of some guilty party that needed to be ferreted out - she did not seem to understand or even entertain the idea that any breakdown was some fault of her own or just a crappy process (there were many). Much later she would tell me that she was working with her boss on "being okay with being wrong", so upper management appeared to be aware of an issue but did nothing about it. In summary, this type of work environment made it unbearable to be there, and I soon realized why everyone acted and seemed so defeated in their interactions. The turnover within the group was high - I had replaced someone who had left the team for similar reasons and during my time there, someone else had transferred out of the team after having loud public arguments with the manager on the floor.

1.0
Oct 28, 2022

No adaptability

Recommend
CEO approval
Business Outlook

Pros

Resources for manager development, mid level pay and benefits.

Cons

Extremely disorganized, working with other department is miserable because everyone is overworked and bitter. Executive leadership is not realistic and shows no empathy toward employees. They do not listen to feedback and are not adaptable. Managers are expected to blindly follow orders and command their teams. Feedback and growth is not welcome here. I am burnt out from having to constantly micromanage my employees for trivial reasons (due to leadership commands). I have to monitor their in-office days and push for 3 days in the office with no exceptions or regard for differing circumstances. I have to assign high and unattainable levels of work due to the staffing shortage and budget cuts and have to put my team on PIPS for not being able to achieve the unachievable. Bonuses and raises are going to be nonexistent this year due to poor company strategy and revenue in lean times. Middle managers do what they can to keep morale going but employees are miserable and fed up.

Viewing 46 - 48 of 2,383 Reviews

Glassdoor has 2,708 Ally Financial reviews submitted anonymously by Ally Financial employees. Read employee reviews and ratings on Glassdoor to decide if Ally Financial is right for you.