Ally Financial reviews

3.7

68% would recommend to a friend

(2,387 total reviews)
avatar

Michael Rhodes

60% approve of CEO

54% positive business outlook

Ally Financial has an employee rating of 3.7 out of 5 stars, based on 2,387 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ally Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Feb 15, 2012

Nothing Special it was a job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They had a great benefits package and the money wasn't bad. My direct supervisor was awesome but we were left in the dark about alot of things.

Cons

No communication!!!! We were told very little and not provided with any kind of information on the well being of the company.

5.0
Feb 6, 2012

It's a good company - they walk the brand talk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can't speak for all of Ally, but the global marketing group is a great place to work. They really make an effort to serve customers well (short wait times, apologizing and refunding fees in the case of system errors, making the website an easy place to transact, making sure the call centers are appropriately staffed for projected volumes, etc.).

Cons

The financial issues plaguing the company have led to a lot of uncertainty and layoffs. Some of the business units are less connected than others - silos make it difficult to share information and data, and improve customer service across the board.

1.0
Jan 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent benefits package compared to other similar companies.

Cons

The management at Semperian/Nuvell/Ally bank is laughable at best. Managers have trouble forming businesslike emails and most of them don't even have college degrees.

Viewing 2272 - 2274 of 2,387 Reviews

Glassdoor has 2,713 Ally Financial reviews submitted anonymously by Ally Financial employees. Read employee reviews and ratings on Glassdoor to decide if Ally Financial is right for you.