Altar'd State reviews

2.7

30% would recommend to a friend

(1,651 total reviews)
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Aaron Walters

28% approve of CEO

28% positive business outlook

Altar'd State has an employee rating of 2.7 out of 5 stars, based on 1,651 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Altar'd State employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 21, 2017
Recommend
CEO approval
Business Outlook

Pros

random employee appreciation things like giving us a ham for thanksgiving, sending pizza to stores affected by hurricanes/bad weather this year. Good employee discount, 40%. 50% sometimes and amazing random gratis. My team of brandreps were AMAZING. I loved them so much and leaving them was one of the hardest things I could ever do.

Cons

Too many to list work-life balance is non existent. As a PART TIME keyholder I was working 60+ hours. NOT OKAY. Management was extremely abusive and district managers ignored you when you spoke out about said issues. My store manager was a complete bully and turnover rate with her has went up 50%. Attacks brand reps, is extremely unprofessional and completely ruins employee morale. District managers are also unprofessional. They blame the keyholders for everything and let the store managers get away with everything. They talk down to you and treat you like you're below them. We still don't know anything about our sponsored child because no one will get back to us despite constant efforts to do so which makes me think a lot of this charity work is a shame besides Mission Monday. Brooke from help desk was amazing, everyone else was pretty rude for the most part. GREAT pay, $12 but it actually didn't compensate for the mental abuse you endured from upper management and regular SM, ASM, ETC; When I spoke up for a brand rep, the SM started to attack, purposely leave me out of things, exclude from all activities and even went as far scheduling me to where she wouldn't work with me. District Managers openly talked bad about Aaron Walters which made me extremely uncomfortable.

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Altar'd State Response
8y
Thank you for your recent post. We were discouraged to read about your recent experience and our goal of providing the best guest experience imaginable can only happen when we provide a great experience for our associates. As leaders of the organization, District Managers and Store Managers are expected to demonstrate and live the Company's values. Based on your feedback, it appears like we have an opportunity to learn from your experience. Please contact us directly as we would like to better understand where this occurred and how we can improve the experience for our remaining associates. Thank you again and we wish you much success in the future.
1.0
Nov 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Some of the clothes are cute but way too expensive and quality was not good.

Cons

Toxic environment. Executive visits are way too stressful and they are mean along with being rude. Everything negative on this site is true. Everything is so intense and not worth it. They could never get my paycheck correct and I had to fight to get paid correctly.

1.0
Sep 15, 2017

Worst Job Ever

Recommend
CEO approval
Business Outlook

Pros

a discount that barely makes a dent in the over priced clothing.

Cons

Altar'D State is not a Christian company. They simply have a Christian themed marketing plan. Nothing they do is generous or stands out for good. Managers will tell you that they donate unsold clothing from semi annual sales to charities. WRONG they sell it to TJMaxx and other discount retailers. The hours are horrible you either get 5 a week or a schedule that doesn't fit with your availability even though you emailed it to the manager. Call-in shifts are the worst every time you get there you'll stay for a 2 hour shift then leave or you don't get called in but you've spent the whole day waiting to get called in so your day is wasted. I understand retail is demanding (fashion major speaking) but my manager will scream at you across the room if there is a customer at the register. It will be just me and her working and I will be with ANOTHER customer helping them, engaging them, etc. but have to quit what I am doing and go ring the person up at the register. The customer I was just helping feels awkward because my manager is screaming at me and I end up not making that sale. Did I mention my manager is at the register??! She refuses to ring people up even when it's just the two of us working and she is right at the da** register. I could understand if I was meandering around the store, not doing my job, or not helping a customer but if I am busy maybe you should take care of that customer?...Her whole day is spent checking flash sales (talking loudly in front of customers about our sales goals and how we need to SELL SELL SELL which is inappropriate since the customer can here you and doesn't want to be pressured to buy merchandise), reading emails and making a schedule that does not fit anyone's previously discussed availability. I'm staying with Altar'D State because they pay $9.25 an hour but look somewhere else for a job!!!! If you don't mind making a bit less than try Francesca's, Boho Blu, Belk, Dilliards, etc. As soon as I find a job that pays the same or more, I'm gone. There is nothing positive about Altar'd State, the discount is a joke I just had to put a 5 word minimum. The atmosphere is terrible in the store because the manager (a grown woman) talks crap about all of the Brand Reps and how much she hates all of us. Fire us then???? Also she will embarrass you in front of the customers frequently along with profiling customers based on looks/race. You will be sent home in the middle of your shift because there is never any payroll. This is also why call-in shifts happen. I have so much more to say about Altar'd State but if I did that, this would be a 12 page paper. So I'll leave it at this.. Don't BUY from here. Don't WORK here.

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Altar'd State Response
8y
Thank you for your recent submission. As an Altar'd State associate, hopefully you are aware of the Company's give back efforts, paid volunteerism hours for all associates, Mission Mondays to benefit local organizations, and the $5,115,649 to date in donations we've made to local and global communities. Flexible hours and schedules are provided to hard working associates who enjoy serving our guests and others. If you are not receiving hours or shifts, we encourage you to speak with your manager as to why. We want you to reach your professional and personal goals at the Company and if you are not happy serving our guests and supporting your team members, I am certain that new opportunities await you. Your comments regarding profiling and discrimination speak to character and we will not address here, however should you have any questions or concerns, please take advantage of the Company's Open Door Policy and speak with your Manager, District Manager, Regional VP, Head of Stores or Human Resources partner. Best of luck in your journey and we wish you nothing but success!
Viewing 304 - 306 of 1,651 Reviews

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