Altar'd State reviews

2.7

30% would recommend to a friend

(1,651 total reviews)
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Aaron Walters

29% approve of CEO

29% positive business outlook

Altar'd State has an employee rating of 2.7 out of 5 stars, based on 1,651 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Altar'd State employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 9, 2015

The worst...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product. Great looking stores.

Cons

Well, where to begin. You start working here with this ideal...Christian company, great values, family culture, work life balance, we give back, and WOW. Just amazing. And the opportunities for growth are endless. Then, reality sets in. There is no structure. Stores are opening left and right. At the new store openings, the leaders are not adequate to lead. They are inexperienced, so the process takes forever and you don't really learn anything. The mgmt team is left after the opening (which stores are not properly staffed for) to run high volume stores without training. Then the store opens and customers love us. Problem is? We don't know what we are doing and there is no one...I mean no one...to answer emails or respond to phone calls. Then, the markdowns start. I've worked in retail for 8 years. Markdowns are normal and tedious. But here...you will literally mark down 3/4 of the store right after you set it. So, then you have to reset the store. This means overnights. And more overnights. Salaried managers are hired in to work 45 hours a week. 60+ is the real expectation. And it's still not enough. You turn and burn part time help because they have other commitments and get tired of getting called in on their days off. So...hello managers...run this high volume store alone. It's a great idea and provides the utmost customer service to shoppers. Ummm, no. Opportunities for advancement are always available bc people with any experience leave. Upper management visits often which is nice. Minus the cult-like mentality.

1.0
May 26, 2015

this job sucks

Recommend
CEO approval
Business Outlook

Pros

Working at Altar'd State has brought me so many new friendships and I am forever thankful for that. My team and managers are great and they try their best to make us happy.

Cons

Where do I even begin.... I was hired on as a Brand Rep in beginning of April of 2014. I have been here for over a year and STILL have not received a raise (currently making 7.25). I used to balance 2 jobs and high school. And let me tell you, Altard State ALWAYS came first. I loved what the company was about. (emphasis on "was") When I was hired on, I was told they do 6 month evaluations (don't let them fool you, THEY DONT). I worked my butt off, and was even made a captain of a section. Let me remind you, i was 17 and balancing all of this out, I would stay past my shift to make sure stuff got done, and even came in for the 5am floor set the morning after Christmas. The company even considered staying open on thanksgiving... This company says they are all about faith and giving back, well how about you care for the employees who got you where you are. The turnover rate is horrendous, nobody wants to work hard all for nothing. After about 8 months, I decided to take matters into my own hands, I emailed the district manager, what a surprise, no response. This company only worries about their new 3 million dollar stores and totally forgets about the "old ones". They constantly take our mangers out and send them to the new stores for weeks at a time. It's heartbreaking to think so highly of a store and now think so poorly of it. The cleaning lists don't ever end, how about you pay us for what we are worth?? Oh crap, I forgot, too busy on their charter plane.

3.0
May 24, 2015

Rewarding but Draining

Recommend
CEO approval
Business Outlook

Pros

There are so many pros in working for this company. I've been given opportunities that I wouldn't have received at anywhere else. I've learned so much from the exciting, fast growing company. The support I've received from upper management at home office truly makes me feel apart of a family. The freedom of creativity in this company is truly rewarding. The give back to local charities and organizations globally, continually reminds me as to why I'm here. To make a difference. And nothing is more rewarding than having customers, on a daily basis, go out of their way to tell me this is their new favorite store. Overall, joining this company has been (and I'm sure will always be) one of the most rewarding experiences in my professional career.

Cons

Like ANY company, there are always hurdles to overcome. Honestly, it's ridiculous to read previous reviews about how the CEO holds you too accountable. It's your job as the manager to be able to effectively run your business. If you weren't held accountable, none of us would be here. There is a reason Aaron has been able to successfully grow our company to 55+ stores in 6 years. Unfortunately it seems like the focus on their people has taken a spot on the back burner. The planning and communication started off great with the new year, but has drastically declined once again. No rewards or pay increases have been made for any of mine or my employees successes over the past year and a half. Payroll hours keep getting reduced, leaving managers to have to work even more to make up for it.

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