7y
Thank you for taking the time to provide a review. We value the feedback. Both positive and negative reviews offer us great insight. We agree the employees here are fantastic, fun and care about each other as well as the company.
The past 12-18 months we have focused heavily on improving the internal communication between management and staff. For some employees, improving communication results in them hearing something other than what they want to hear (e.g., you're a good employee but are not meeting some basic expectations in your department). The basic expectations have been consistent for well over 2 years and these are communicated regularly. What does change is that as we reach a goal, we set another in an effort to keep the positive momentum going. In terms of communication, we currently hold weekly meetings for several departments, many 1:1's with individual staff, monthly Supervisor meetings, monthly product training, and quarterly all staff meetings. The CEO also schedules weekly meetings with all Managers/Supervisors as well as meets with employees when requested. Like most companies, we strongly encourage staff to work with their immediate supervisors on any issues or questions to find a resolution. We have been extremely consistent in the messages provided to employees, and unfortunately still have had employees who are unwilling to follow basic company policies/processes. We encourage every employee to give their best efforts and when they do, their efforts are acknowledged and rewarded.
It is difficult when staff leave or are asked to leave a company, as there often negative feelings. Though we prefer to work with individuals to resolve these, we also understand that we are in a period of time when many people use the internet to air their views. We do thank you for your feedback and will utilize this to continue to improve the environment for current Zynex employees. If it was best for you to have moved on, we are happy for you as well. We wish you all the best.
