AmTrust reviews

3.8

67% would recommend to a friend

(880 total reviews)

Barry D. Zyskind

74% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

880 reviews
3.0
Jan 17, 2018
Recommend
CEO approval
Business Outlook

Pros

No pros of any value to provide

Cons

Too much politics. Little communication with parent company in the US. Poor leadership in London. Little communication from CEO. No significant changes despite poor record of syndicates

1.0
Nov 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Good relationships within smaller teams Jewish Public Holidays

Cons

- Management use scare tactics, do not care about employees wellbeing or progression unless they are among the favoured few. There is a dead atmosphere on the 8th floor whereby staff are afraid to talk and are never supported. - Massively high turnover on this floor. - Progression - promotions are given out to those in favour and often are never even advertised. When they are advertised, those people interviewing already know who they are going to hire internally - this happened most recently July/August of 2019 whereby an org chart was already seen by numerous staff prior to any advertisements. - Communication is awful. Teams do not work alongside each other. Internal relationship building is not supported and so you feel very segregated. - When new staff start, there is no welcome or introduction or induction plan. - Numerous good and senior/experienced staff members leaving all for the same reasons above.

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AmTrust Response
6y
Thank you for taking the time to inform us of your experience at AmTrust. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Thank you again and we wish you all the best in your future.
1.0
Aug 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Extra UK Holidays Days based on Jewish Bank Holidays High rates of pay for Consultants

Cons

It's 2018, no processes, systems, policies, accountability, strategy or delivery. Blunt USA management approach to a UK workforce with a shocking turnover rate.

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AmTrust Response
6y
Thank you for your feedback. We are committed to transparency -- providing information as it becomes available. AmTrust Forward is an organization-wide program to sharpen AmTrust's focus and leverage our unique strengths to be a leading provider of specialty commercial P&C products and services globally. It is also about simplifying our organization's structure, which will empower people and improve the decision-making process. We are reviewing the entire organization to ensure we are aligned with our strategic vision and have the right structure to deliver on it. Thank you again for sharing. We wish you all the best in the future.
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